We like the bed. Its solid and looks nice. Im giving it one star because of a defective part and poor costumer service. One rail was bowed and to long. The package had papers for replacement parts so we emailed, called and left several messages and no response! Im afraid my daughter is going to get stuck or fall because of the missing rail. I threatened to contact the BBB in an email and got an immediate response to that email but after I gave them the information about the bed that they requested - nothing! Obviously this company does not focus on customer service or safety.
I have no idea how so many people were able to build this within an hour or two. I dont consider myself aming at building things, but this bed definitely had me questioning my abilities. It took me around 8 hours with two trips to Lowes to fix missing items. Delivery was easy and the box wasnt difficult to carry into the house. The instructions were actually well written and I didnt have trouble following. The issue was the screw bolts and the nut it is supposed to fit into. They did not fit at all, but leaving it undone would compromise sturdiness. At Lowes I found 1/4 20 bolts at 3.5 inches. I do not know a lot about hardware and had to bother an employee to help me figure it out. That did the trick. The wood hasnt cracked on me so far, but as per other reviews I used a screw driver instead of a drill. This bed is definitely a toddler/little kid bed. I wouldnt put someone over 12 because it doesnt seem like it would hold adult weight. Overall it is nice looking and the space underneath is a great play space.
I took a long hard time reviewing all other metal bunk beds and this one seemed just right considering what the reviews were saying and I want to say its worth it. Bed is sturdy and no damage anywhere (box itself was). It looks nice too (grey). Itll get the job done.
When the bed arrived the packaging was a ripped up but the inner protective packaging kept any parts from being damaged. My son loves this bed and it has added additional play area to his room.
Quality construction; easy to assemble. Looks great. The navy color is very nice and the painting or powder coating is well done. Bought two for a bedroom in our lake house and couldnt be happier with the results.
Reviews
Good bed - BAD customer service
We like the bed. Its solid and looks nice. Im giving it one star because of a defective part and poor costumer service. One rail was bowed and to long. The package had papers for replacement parts so we emailed, called and left several messages and no response! Im afraid my daughter is going to get stuck or fall because of the missing rail. I threatened to contact the BBB in an email and got an immediate response to that email but after I gave them the information about the bed that they requested - nothing! Obviously this company does not focus on customer service or safety.
Assembly
I have no idea how so many people were able to build this within an hour or two. I dont consider myself aming at building things, but this bed definitely had me questioning my abilities. It took me around 8 hours with two trips to Lowes to fix missing items. Delivery was easy and the box wasnt difficult to carry into the house. The instructions were actually well written and I didnt have trouble following. The issue was the screw bolts and the nut it is supposed to fit into. They did not fit at all, but leaving it undone would compromise sturdiness. At Lowes I found 1/4 20 bolts at 3.5 inches. I do not know a lot about hardware and had to bother an employee to help me figure it out. That did the trick. The wood hasnt cracked on me so far, but as per other reviews I used a screw driver instead of a drill. This bed is definitely a toddler/little kid bed. I wouldnt put someone over 12 because it doesnt seem like it would hold adult weight. Overall it is nice looking and the space underneath is a great play space.
Good bang for your buck
I took a long hard time reviewing all other metal bunk beds and this one seemed just right considering what the reviews were saying and I want to say its worth it. Bed is sturdy and no damage anywhere (box itself was). It looks nice too (grey). Itll get the job done.
Very pleased
When the bed arrived the packaging was a ripped up but the inner protective packaging kept any parts from being damaged. My son loves this bed and it has added additional play area to his room.
Messed up parts
Nice easy to put together but one of the top side gards does not have the holes to screw it it on witch is a safety hard.
Nice bunk beds
Quality construction; easy to assemble. Looks great. The navy color is very nice and the painting or powder coating is well done. Bought two for a bedroom in our lake house and couldnt be happier with the results.
Solid
This is a very sturdy bunk bed and will be perfect for the kids.
Great beds
Bought two for my daughter and son. Great starter bed. Probably will out grow but good quality for the price.
Nice quality
This was better than expected. My 6 year old loves his new bunk bed. I do agree with other reviews for the top bunk you want to get a mattress size 8.
Looks like a cool bed
This looks like a really cool bed, but mine arrived in a severely damaged box that was then left out in a heavy rain. So we were unable to use it.
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