Great product, great service We left them seperate as two twin beds. They are sturday and handsome. They sit high off
of the floor allowing for great underbed storage.
Love these stylish and sturdy products! Its great my four year old loves it. My only recommendation is get a board or something to put underneath the mattress it just seems like itll hold better that way. Definitely get someone to help set it up this is not a single person job
The product itself seemed pretty good quality for the price. My disappointment comes with the finish and wrong parts. The finish states White some reviews said it was more of an off white which would have been fine but it is definitely an Ivory finish. I work with materials like this and put my white sample next to it to show. The company should change the name of the color or invest in an actual white. Secondly I made sure I had all the pieces and when putting together I was almost done and when 2 of the rails were way to short. Instead of just replacing the parts said they would have to send a whole new one and Id have to re-package the current one. Very inconvenient. End result I was going to deal with the finish even though it looked terrible with the rest of the bedroom but after the ordeal with the short rails I decided to just return and purchase from a different company.
First the Pros bc there are many : I really like this bed. Its perfect for my twin 4 yr olds. I have the beds separated until theyre older and can have bunk beds without giving me a heart attack. The grey color is beautiful and the bed itself is very sturdy and was not too hard to put together. HOWEVER, the bed and box was damaged when it I got it. I uploaded a few of the pictures and most of the places I was able to hide by flipping the board to the inside or the foot of the bed. As you can see from the pictures some of the damage is from the manufacturer. The bad places (dents and scrapes) are painted over. The rest of the damage is on the seller and shipping. I reached out to customer support and was really disheartened that they would not offer any kid of credit for the damage. They would only provide a full refund if I boxed it back up and returned it. To give you an idea of how large this box is it weighs 128lbs and is almost 7ft long. Being a 5ft, 95lb woman I was unable to move the box inside the house without arranged help and for sure could not box it up in a new box (the shipping box was heavily damaged) and take it to be returned. Also, I did not want to spend money on returning the item when I could make it work and, honestly, knowing that 4 year old boys would prob put tons of wear-and-tear on the bed in no-time. I am very frustrated and saddened in s customer service and their assistance in trying to provide any options or help so that, as a customer, I would be willing to order more high-end furniture pieces from their website. My advice would be to purchase this bed if you dont mind having 20 pieces or so that are damaged.
After reaching out again to customer service a different representative offered me a partial credit.
Reviews
Great Value!
Exactly what I was looking for Looks great, very sturdy. The grandkids loved it.
Great bed easy to assemble
Great customer service Set this up as 2 twin beds from our granddaughters. Works great and they love them.
Bunk beds
Great Seller Customer Service! Very pleased with this item
Sturdy and Handsome
Great product, great service We left them seperate as two twin beds. They are sturday and handsome. They sit high off of the floor allowing for great underbed storage.
Its study and nice looking
Love these stylish and sturdy products! Its great my four year old loves it. My only recommendation is get a board or something to put underneath the mattress it just seems like itll hold better that way. Definitely get someone to help set it up this is not a single person job
Good for theee boys to share. Jigger than it looked
Beautiful, sturdy modern design I love this damn bed. My 5 year old hasnt been in my bed in weeks. Ty ty ty.
Finish and Correct Parts
The product itself seemed pretty good quality for the price. My disappointment comes with the finish and wrong parts. The finish states White some reviews said it was more of an off white which would have been fine but it is definitely an Ivory finish. I work with materials like this and put my white sample next to it to show. The company should change the name of the color or invest in an actual white. Secondly I made sure I had all the pieces and when putting together I was almost done and when 2 of the rails were way to short. Instead of just replacing the parts said they would have to send a whole new one and Id have to re-package the current one. Very inconvenient. End result I was going to deal with the finish even though it looked terrible with the rest of the bedroom but after the ordeal with the short rails I decided to just return and purchase from a different company.
Totally recommend... Would buy again!
Sturdy, Modern, Easy to Assemble! Alot nicer then I expected for such a great affordable price!
Good bed but damaged upon arrival
First the Pros bc there are many : I really like this bed. Its perfect for my twin 4 yr olds. I have the beds separated until theyre older and can have bunk beds without giving me a heart attack. The grey color is beautiful and the bed itself is very sturdy and was not too hard to put together. HOWEVER, the bed and box was damaged when it I got it. I uploaded a few of the pictures and most of the places I was able to hide by flipping the board to the inside or the foot of the bed. As you can see from the pictures some of the damage is from the manufacturer. The bad places (dents and scrapes) are painted over. The rest of the damage is on the seller and shipping. I reached out to customer support and was really disheartened that they would not offer any kid of credit for the damage. They would only provide a full refund if I boxed it back up and returned it. To give you an idea of how large this box is it weighs 128lbs and is almost 7ft long. Being a 5ft, 95lb woman I was unable to move the box inside the house without arranged help and for sure could not box it up in a new box (the shipping box was heavily damaged) and take it to be returned. Also, I did not want to spend money on returning the item when I could make it work and, honestly, knowing that 4 year old boys would prob put tons of wear-and-tear on the bed in no-time. I am very frustrated and saddened in s customer service and their assistance in trying to provide any options or help so that, as a customer, I would be willing to order more high-end furniture pieces from their website. My advice would be to purchase this bed if you dont mind having 20 pieces or so that are damaged. After reaching out again to customer service a different representative offered me a partial credit.
Nice
Beautiful Addition to My Home Nice
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