Update:
Customer service was very great to work with, although there were some issues with shipping and quality control, they rectified the issue swiftly. My missing section was delivered the next day and a replacement arm rest was sent right away. Im still leaving it at 4 stars due to the quality control on the parts but it really is a beautiful couch. One major issue was with shipping. The company had all the right tracking numbers but only provides one so when and FedEx tells you it was delivered to have no way of knowing if all the packages have arrived because they arent numbered and the customer doesnt receive all the tracking numbers, that could be easily resolved. Either way, I dont think youll be completely disappointed with this purchase.
Original:
Awaiting customer service and if the issue is resolved Ill update my review, but the price on this couch isnt cheap so I would expect better quality control. I am missing two back rests which means I paid for the more expensive couch but they didnt ship me the one I paid for. At least the color was right. Putting it together would have been simple had their quality control checked the tack welds on the pieces. Almost every metal piece is angled making them not fit in the wholes properly, which also leads to my next issue. One of my back rests had the holes drilled two inches lower than all the rest making the back rest stick up higher and not be flush with the bottom of the couch and therefore the leg cant screw in properly.
So Im missing two back rests and one that wasnt properly assembled where they are made.
Seems like a comfy couch my next biggest concern is how well it is sewn together. Im not sure how long the seams will last.
The positives are that the storage is great, though not very deep, and the fact that it is completely modular which is why I wanted it in the first place. Hopefully customer service can respond soon about the three back rests and I can be happy with this couch. Very stylish and great quality!
Currently having trouble adding photos but I will try again later
Ordering this couch has 100 been the right decision. First of all, the company was extremely responsive and cared about my experience. They answered all of my questions in a timely matter and were reassuring.
Secondly, this couch is COMFY and BEAUTIFUL! The hunter green is sexy and fun, but still versatile for decorating. The fabric is soft and the cushions are just the right amount of firm. How can I forget ! The reclining arm and back rests!! This feature makes this couch even more relaxing to lay out on. I have fallen asleep wayyy too many times on this couch lol. This couch is a great size, and can comfortably hold 4 people sitting or 2 laying down.
I love the modular and customizable nature of the sofa, and I truly feel this is a forever couch! Nothing but positive comments. if youre thinking of buying a unique, yet, comfy couch, where you can gather with your loved ones, look no farther than this! Thank you, Belffin! SO happy!
First of all, mine came with this strange discoloring in two of the modules. Its looks like mildew stains though Im not sure at all what it is, but it really really bugs me. Its a beautiful sofa and I love the storage opportunities. We have board games, blankets, video game copies, and DVDs stored in it. Photos from the phone really just dont capture the rich green color of the sofa, it is true to the product photos! Very comfortable and easy to configure in different shapes. Would be five stars if it wasnt for the awful stains.
I would like to add that the seller reached out only to tell me that the stains are just how the velvet behaves and it should disappear if I simply swiped it, which isnt the case at all. Hope to improve in the future
Exactly as pictured and very versatile. The blue is a beautiful Parisian blue and the fabric is a lovely soft velvet. I liked that every seat had storage. It was easy to put together and felt sturdy. I liked that it could be set up in several different ways. Sadly, the sofa did not work for me. It was too firm for what I was going for. However, I would recommend giving it a try if you are looking for a firmer sofa. It is difficult buying furniture for comfort online. I decided to take the risk and purchase online because the return policy of the seller was easy and pain free and I can say that the seller did follow through on an easy return. Due to that, I would definitely say to give it a try!! Definitely looks nice.
Surprisingly awesome sofa One of the best sofas I have ever owned, easy to put together and very comfortable. Great buy! Very impressed with the quality.
Great sofa, had a few missing pieces to complete my build so i reached out to customer support, within a few days they shipped me the parts i needed to complete my build. Great sofa and even greater customer support! Much better than expected
So far I really like this couch. Its come in pieces and they did an aming job with delivery! They emailed me letting me know it will come in pieces and on top of that my town had record breaking snow fall and there was not one stain on the couch! Thats incredible. They also have a very easy manual to read and they label each box as middle, side, and attachment.
The only reason I gave four stars instead of five is because the picture advertised the couch to be more of a light beige but unfortunately its more of a medium grey. So far its pretty comfortable and I felt relaxed sitting on it right away. Only took a few seatings to feel it sell and shape to my body. The depth is great too.
I am really bummed out about the color and might have even paid more for a custom color because this couch is so great.
Im debating if I will return it but so far im liking it. Perfect in every way.
Reviews
Aming couch
Love this couch. Super easy to assemble. Was impressed with how it shipped. Very easy to clean and very comfortable. I was very excited to receive!
Great customer serviceMissing items and bad quality assurance
Update: Customer service was very great to work with, although there were some issues with shipping and quality control, they rectified the issue swiftly. My missing section was delivered the next day and a replacement arm rest was sent right away. Im still leaving it at 4 stars due to the quality control on the parts but it really is a beautiful couch. One major issue was with shipping. The company had all the right tracking numbers but only provides one so when and FedEx tells you it was delivered to have no way of knowing if all the packages have arrived because they arent numbered and the customer doesnt receive all the tracking numbers, that could be easily resolved. Either way, I dont think youll be completely disappointed with this purchase. Original: Awaiting customer service and if the issue is resolved Ill update my review, but the price on this couch isnt cheap so I would expect better quality control. I am missing two back rests which means I paid for the more expensive couch but they didnt ship me the one I paid for. At least the color was right. Putting it together would have been simple had their quality control checked the tack welds on the pieces. Almost every metal piece is angled making them not fit in the wholes properly, which also leads to my next issue. One of my back rests had the holes drilled two inches lower than all the rest making the back rest stick up higher and not be flush with the bottom of the couch and therefore the leg cant screw in properly. So Im missing two back rests and one that wasnt properly assembled where they are made. Seems like a comfy couch my next biggest concern is how well it is sewn together. Im not sure how long the seams will last. The positives are that the storage is great, though not very deep, and the fact that it is completely modular which is why I wanted it in the first place. Hopefully customer service can respond soon about the three back rests and I can be happy with this couch. Very stylish and great quality!
AMING COUCH, AMING COMPANY!
Currently having trouble adding photos but I will try again later Ordering this couch has 100 been the right decision. First of all, the company was extremely responsive and cared about my experience. They answered all of my questions in a timely matter and were reassuring. Secondly, this couch is COMFY and BEAUTIFUL! The hunter green is sexy and fun, but still versatile for decorating. The fabric is soft and the cushions are just the right amount of firm. How can I forget ! The reclining arm and back rests!! This feature makes this couch even more relaxing to lay out on. I have fallen asleep wayyy too many times on this couch lol. This couch is a great size, and can comfortably hold 4 people sitting or 2 laying down. I love the modular and customizable nature of the sofa, and I truly feel this is a forever couch! Nothing but positive comments. if youre thinking of buying a unique, yet, comfy couch, where you can gather with your loved ones, look no farther than this! Thank you, Belffin! SO happy!
Beautiful but mine was flawed
First of all, mine came with this strange discoloring in two of the modules. Its looks like mildew stains though Im not sure at all what it is, but it really really bugs me. Its a beautiful sofa and I love the storage opportunities. We have board games, blankets, video game copies, and DVDs stored in it. Photos from the phone really just dont capture the rich green color of the sofa, it is true to the product photos! Very comfortable and easy to configure in different shapes. Would be five stars if it wasnt for the awful stains. I would like to add that the seller reached out only to tell me that the stains are just how the velvet behaves and it should disappear if I simply swiped it, which isnt the case at all. Hope to improve in the future
If you like a firm sofa, give this beauty a shot!
Exactly as pictured and very versatile. The blue is a beautiful Parisian blue and the fabric is a lovely soft velvet. I liked that every seat had storage. It was easy to put together and felt sturdy. I liked that it could be set up in several different ways. Sadly, the sofa did not work for me. It was too firm for what I was going for. However, I would recommend giving it a try if you are looking for a firmer sofa. It is difficult buying furniture for comfort online. I decided to take the risk and purchase online because the return policy of the seller was easy and pain free and I can say that the seller did follow through on an easy return. Due to that, I would definitely say to give it a try!! Definitely looks nice.
Aming!!!
Surprisingly awesome sofa One of the best sofas I have ever owned, easy to put together and very comfortable. Great buy! Very impressed with the quality.
Best Modular Sectional Sofa!
The Modular Sectional Sofa has been my best selection! Its pretty though!
Missing parts
Great sofa, had a few missing pieces to complete my build so i reached out to customer support, within a few days they shipped me the parts i needed to complete my build. Great sofa and even greater customer support! Much better than expected
One of the best couches every bought
One of the best couches every bought Very pretty.
Great value
So far I really like this couch. Its come in pieces and they did an aming job with delivery! They emailed me letting me know it will come in pieces and on top of that my town had record breaking snow fall and there was not one stain on the couch! Thats incredible. They also have a very easy manual to read and they label each box as middle, side, and attachment. The only reason I gave four stars instead of five is because the picture advertised the couch to be more of a light beige but unfortunately its more of a medium grey. So far its pretty comfortable and I felt relaxed sitting on it right away. Only took a few seatings to feel it sell and shape to my body. The depth is great too. I am really bummed out about the color and might have even paid more for a custom color because this couch is so great. Im debating if I will return it but so far im liking it. Perfect in every way.
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