Probably the worst set of directions Ive worked with. Pictures are poor, no instructions, some of the part numbers didnt match those in the pictures. Some steps are skipped, you have to keep going back to see if you got all of the parts right. Materials poorly labeled to match to steps. Left 2 phone messages and one email for customer service, nobody returned my call. Finally got someone the 3rd call. Didnt want to hear my problem, just wanted to know what part number i needed. Turns out, they labeled the part in the picture incorrectly and so i got the wrong part. Lastly, the guard rail, most important piece,was not threaded propertly to get the allen bolt in. Im going to have to put my own solution to work to firmly attach it. I put another bunk together 2 weeks ago from another manufacturer and it only took 3 hours. This was a 6 hour adventure. pick another bed. Its not bad its just not great.
This product arrived missing part B, the bottom side piece that encloses the bottom of the bed.
Other than that, we love the bed! It definitely took 2 people to assemble, and several hours. Exactly what I was looking for.
For the price this bunk bed is the one to go with. We purchased the same model in a different color from a furniture store several years ago for our first child. We paid about 200 less for the same bed in white this time. Solid and went together relatively easy Looks so good!
I really like the final product overall but some of the directions werent correct. We had to improvise some of the screws due to not having the correct screws for one of the steps. The directions are pictures only. No words. It takes a minimum of 2 people and about 2.5/3 hrs to assemble. My daughter loves it and cant wait for sleepovers. Very nice quality and looks nice.
After I got this and opened it up, there was no hardware. No bolts, dowel pins, washers. Nothing. Since it came in 2 boxes I opened the other one thinking oh they just put all of it in the other box. No big deal. Also no hardware in that one. So I just have a bunch of bed pieces I cant do anything with. At the time of writing this I have called them. They didnt answer, presumably because it was the weekend. Will update with results from customer service.
Update: It was all user error. Somehow I did in fact overlook the hardware bag in one of the boxes. It had been there from the start. This is why we need wives fellas. It was my wife that finally found it. Lol! Also I had thought that the seller wasnt getting in touch with me about my request for hardware (that it turned out I had) but they actually were. They had been sending me messages since the day after I called them! Anyway, onto the actual review:
I have as of yet, only put together the bottom bunk because we dont have a twin mattress yet but the bottom bunk is finished and I gotta say its great! Very sturdy. I shook it pretty good and there was no movement in it. It felt like it was all carved out of one solid piece of wood. Excellent material quality!
And my daughter LOVES IT!
Pictures and updates forthcoming. Worth every penny.
Its a sturdy bed. The only thing was I bought a regular twin size mattress and it barley fit. No wiggle room at all. The top of the ladder has a had a chipped piece at the top which is annoying but we fixed it ourselves. For the most part my girls love it! highly disappointed!!!
I bought this bunk bed for my 5yo daughter. I wanted to have the extra space for when her cousin sleeps over. She is over the moon with the finished product. It comes in two boxes, they came 1 day apart so it was a rocky start. However, it actually took less time than I thought it would take me to assemble. I was able to assemble it by myself in about 8hrs. It saves space in her room and looks wonderful. Ill definitely recommend this product! Loving it so far!
Very nice bunk beds. Cute and expensive looking. I ordered the white and there were no blemishes or dinks. Very pretty. Daughters love the bunk beds. Me likey!
Reviews
Youll Need A Day! Hope you dont need customer service either
Probably the worst set of directions Ive worked with. Pictures are poor, no instructions, some of the part numbers didnt match those in the pictures. Some steps are skipped, you have to keep going back to see if you got all of the parts right. Materials poorly labeled to match to steps. Left 2 phone messages and one email for customer service, nobody returned my call. Finally got someone the 3rd call. Didnt want to hear my problem, just wanted to know what part number i needed. Turns out, they labeled the part in the picture incorrectly and so i got the wrong part. Lastly, the guard rail, most important piece,was not threaded propertly to get the allen bolt in. Im going to have to put my own solution to work to firmly attach it. I put another bunk together 2 weeks ago from another manufacturer and it only took 3 hours. This was a 6 hour adventure. pick another bed. Its not bad its just not great.
Missing part, but sturdy and nice/looking
This product arrived missing part B, the bottom side piece that encloses the bottom of the bed. Other than that, we love the bed! It definitely took 2 people to assemble, and several hours. Exactly what I was looking for.
good overall
The very nice bed but there were pieces that were missing and others that were left over! Nice style and color
Great bed
Great bed easy to put together and very sturdy Meets Expectations
Best value for your money
For the price this bunk bed is the one to go with. We purchased the same model in a different color from a furniture store several years ago for our first child. We paid about 200 less for the same bed in white this time. Solid and went together relatively easy Looks so good!
Good bunkbed for kids
I really like the final product overall but some of the directions werent correct. We had to improvise some of the screws due to not having the correct screws for one of the steps. The directions are pictures only. No words. It takes a minimum of 2 people and about 2.5/3 hrs to assemble. My daughter loves it and cant wait for sleepovers. Very nice quality and looks nice.
Exceptional bed. Very sturdy. Very good looking.
After I got this and opened it up, there was no hardware. No bolts, dowel pins, washers. Nothing. Since it came in 2 boxes I opened the other one thinking oh they just put all of it in the other box. No big deal. Also no hardware in that one. So I just have a bunch of bed pieces I cant do anything with. At the time of writing this I have called them. They didnt answer, presumably because it was the weekend. Will update with results from customer service. Update: It was all user error. Somehow I did in fact overlook the hardware bag in one of the boxes. It had been there from the start. This is why we need wives fellas. It was my wife that finally found it. Lol! Also I had thought that the seller wasnt getting in touch with me about my request for hardware (that it turned out I had) but they actually were. They had been sending me messages since the day after I called them! Anyway, onto the actual review: I have as of yet, only put together the bottom bunk because we dont have a twin mattress yet but the bottom bunk is finished and I gotta say its great! Very sturdy. I shook it pretty good and there was no movement in it. It felt like it was all carved out of one solid piece of wood. Excellent material quality! And my daughter LOVES IT! Pictures and updates forthcoming. Worth every penny.
Good Buy
Its a sturdy bed. The only thing was I bought a regular twin size mattress and it barley fit. No wiggle room at all. The top of the ladder has a had a chipped piece at the top which is annoying but we fixed it ourselves. For the most part my girls love it! highly disappointed!!!
Great product, great price, both mother and 5yo daughter approves!
I bought this bunk bed for my 5yo daughter. I wanted to have the extra space for when her cousin sleeps over. She is over the moon with the finished product. It comes in two boxes, they came 1 day apart so it was a rocky start. However, it actually took less time than I thought it would take me to assemble. I was able to assemble it by myself in about 8hrs. It saves space in her room and looks wonderful. Ill definitely recommend this product! Loving it so far!
Fantastic
Very nice bunk beds. Cute and expensive looking. I ordered the white and there were no blemishes or dinks. Very pretty. Daughters love the bunk beds. Me likey!
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