We ordered a trampoline from about a year and a half ago. Our kids (and the neighborhood) did a real number on the outside netting. We contacted and were able to easily order a replacement net. However, we didnt take it out of the box for nearly 6 months and when we did, we discovered it was 14ft. We contacted and no questions asked, they were ready to send us a replacement. They learned that the size we needed was out of stock and offered us a BRAND NEW TRAMPOLINE instead. We couldnt believe it. Yes, we have to go through the tear down and set up again, but they could have easily just said oh well and left us to figure out replacing the net with a generic one. Quality customer service is precious, and unfortunately rare, so we are very grateful for s efforts.
Assembly is a little deceiving it seems like it will be quick at first, until you get to the part where you have to secure the netting to the base. Overall pretty simple, though. Instructions were decent. One of the secure straps broke but we were able to fix it / thankful for the double buckles. Our kiddo loves it!
Love the trampoline! Seems well made sturdy! Just got it yesterday for my 9 yr old. The only problem Im having is attaching the net at the bottom! I started on left side of zipper opening, went around clockwise but once I got to the right side of the trampoline, I could not get the net to secure underneath the paddingcould not pull it tight enough!! Seemed like the net does not fit this trampoline! It is a tag on net says but it will not stretch enough for me to secure it all the way around! I laced with the string given in packaging every 3 or 4 holes! Can anyone tell me what Im doing wrong? Ive tried this twice so far can not get it!!
My son loves his trampoline, it is big enough that him and a couple friends can jump together but not to big that it takes up too much space. Assembly was easy but we did have a few bent bars that needed to be straightened.
I was nervous buying a trampoline online but this one had the best reviews and after a while of research I bought one and its the best investment I put it together by myself took me 4 hrs over 2 days I work and the weather wasnt the best but I did it!
Reviews
Fabulous Customer Service!
We ordered a trampoline from about a year and a half ago. Our kids (and the neighborhood) did a real number on the outside netting. We contacted and were able to easily order a replacement net. However, we didnt take it out of the box for nearly 6 months and when we did, we discovered it was 14ft. We contacted and no questions asked, they were ready to send us a replacement. They learned that the size we needed was out of stock and offered us a BRAND NEW TRAMPOLINE instead. We couldnt believe it. Yes, we have to go through the tear down and set up again, but they could have easily just said oh well and left us to figure out replacing the net with a generic one. Quality customer service is precious, and unfortunately rare, so we are very grateful for s efforts.
Great for little kids
Great for little kids!
Plan for a couple of hours!
Assembly is a little deceiving it seems like it will be quick at first, until you get to the part where you have to secure the netting to the base. Overall pretty simple, though. Instructions were decent. One of the secure straps broke but we were able to fix it / thankful for the double buckles. Our kiddo loves it!
Very big and sturdy our son loves it we love all the safety features!
Most we hated was trying to figure how met went it doesnt close completely due to not knowing exactly where it all faced and went
4 year olds best birthday ever!
Bought it for her 4th birthday. I think she might just live in this thing from now on. Huge hit and would highly recommend!
Frustrated
Love the trampoline! Seems well made sturdy! Just got it yesterday for my 9 yr old. The only problem Im having is attaching the net at the bottom! I started on left side of zipper opening, went around clockwise but once I got to the right side of the trampoline, I could not get the net to secure underneath the paddingcould not pull it tight enough!! Seemed like the net does not fit this trampoline! It is a tag on net says but it will not stretch enough for me to secure it all the way around! I laced with the string given in packaging every 3 or 4 holes! Can anyone tell me what Im doing wrong? Ive tried this twice so far can not get it!!
Nice little trampoline
My son loves his trampoline, it is big enough that him and a couple friends can jump together but not to big that it takes up too much space. Assembly was easy but we did have a few bent bars that needed to be straightened.
As described
As described
Great buy easy to put together!
I was nervous buying a trampoline online but this one had the best reviews and after a while of research I bought one and its the best investment I put it together by myself took me 4 hrs over 2 days I work and the weather wasnt the best but I did it!
Great Quality Trampoline!
Great quality trampoline for my 9yr old
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