Unfortunately, when reaching out to customer service with our concerns, the response time was slower than we would have liked. Improved communication would greatly enhance the overall customer experience.
Quality of the mesh in the safety enclosure is a concern for comfort. If the mesh material is rough or abrasive, it can cause discomfort when users come into contact with it, detracting from the overall enjoyment of the trampoline.
I feel that the rebound experience is uneven, and some areas of the cushion provide less rebound. This inconsistency has raised concerns about overall quality and performance.
The workmanship is too rough. The edges are very sharp. Can row hands. And after installation, the whole thing is crooked. In short, the experience is not very good.
The inclusion of a basketball hoop was a significant factor in my decision to purchase this trampoline. However, the disappointment came swiftly after use. The hoop is poorly designed, lacking the sturdiness required for enthusiastic play. The ball doesn't bounce as expected, making the entire basketball feature more of a frustration than the enjoyable addition I had anticipated.
Not as expected, the workmanship is really poor, and installation is very difficult. If it weren't for the large size of the item and the difficulty of returning it, I really want to return it.
I have significant concerns about the 14FT Trampoline. The safety enclosure net seems flimsy, and the trampoline falls short of the claimed sturdiness, posing a potential safety hazard for children. This has left me extremely disappointed with the product.
My experience with the 14FT Trampoline has been disappointing due to durability issues with the enclosure net. Within a short period, the net started developing tears, compromising the safety it is supposed to provide. This lack of longevity is concerning, especially considering it's meant for outdoor use.
Installing the ladder was more complicated than anticipated. Clearer instructions or design modifications to simplify the ladder attachment process would be beneficial.
Reviews
There is noise
When my two-year-old child jumps on it, there is a loud noise and the armrest is not as stable. I think the quality is not good.
Customer service response time
Unfortunately, when reaching out to customer service with our concerns, the response time was slower than we would have liked. Improved communication would greatly enhance the overall customer experience.
Mesh quality in safety enclosure
Quality of the mesh in the safety enclosure is a concern for comfort. If the mesh material is rough or abrasive, it can cause discomfort when users come into contact with it, detracting from the overall enjoyment of the trampoline.
Uneven rebound
I feel that the rebound experience is uneven, and some areas of the cushion provide less rebound. This inconsistency has raised concerns about overall quality and performance.
Rough workmanship
The workmanship is too rough. The edges are very sharp. Can row hands. And after installation, the whole thing is crooked. In short, the experience is not very good.
Basketball hoop disappointment
The inclusion of a basketball hoop was a significant factor in my decision to purchase this trampoline. However, the disappointment came swiftly after use. The hoop is poorly designed, lacking the sturdiness required for enthusiastic play. The ball doesn't bounce as expected, making the entire basketball feature more of a frustration than the enjoyable addition I had anticipated.
Difficulty in installation
Not as expected, the workmanship is really poor, and installation is very difficult. If it weren't for the large size of the item and the difficulty of returning it, I really want to return it.
Disappointment with the product
I have significant concerns about the 14FT Trampoline. The safety enclosure net seems flimsy, and the trampoline falls short of the claimed sturdiness, posing a potential safety hazard for children. This has left me extremely disappointed with the product.
Durability issues with enclosure net
My experience with the 14FT Trampoline has been disappointing due to durability issues with the enclosure net. Within a short period, the net started developing tears, compromising the safety it is supposed to provide. This lack of longevity is concerning, especially considering it's meant for outdoor use.
Difficulty in ladder installation
Installing the ladder was more complicated than anticipated. Clearer instructions or design modifications to simplify the ladder attachment process would be beneficial.
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