Based on 708 Reviews

Average

4.5

(708 Reviews)
5 Star
489
4 Star
114
3 Star
61
2 Star
40
1 Star
4

Reviews

  • user2

    Well made product!

    I was surprized how well this product was engineered. It is sturdy, easy to put together (taking your time) and just the right size. Did have a problem with the transport company but made it right without a fit. I am very happy I purchased this product.

  • user2

    Absolutely love this!

    We love this set of outdoor furniture! We are using it for our seasonal camping site and is covered by our deck roof. The cushions are thin but they are comfortable for us. The shipment does come in 2 separate packages, in one of our packages we were missing the hardware but the company quickly sent us a replacement, very nice to work with to get it remedied. When putting the furniture together, keep all bolts loose when putting them into place. Once you have all the bolts in their spots, THEN tighten them. I had tightened some bolts too soon and had to go back and loosen them to get other bolts in their correct place. But I would definitely recommend this furniture, especially for the cost.

  • user2

    Great choice and good price

    Easy to assemble and exact match to photos

  • user2

    Absolutely Perfect!

    This was one of the best packaged items Ive purchased. Everything was neatly boxed, and there was lots of protection to make sure the glass did not break. The instructions were clear and easy to follow, and assembly was a breeze. The set fit perfectly in a small screened in porch, and the arrangement options are very convenient. Overall Im thrilled with this purchase.

  • user2

    Perfect Buy!

    Love this furniture. Easy to put together, however all screws require the use of an Allen Wrench, is time consuming but worth the outcome. Came in two packages, delivered on different days. Colors are cream and more black than brown. I recommend this set.

  • user2

    Impressed with an online order

    We ordered this set for my Mothers Dat gift and it arrived early! Easy to put together, all parts were in perfect condition. It looks great on our deck and is super comfortable. Glad we were brave enough to order sight-unseen and glad it worked out so good!

  • user2

    Great SMALL Couch for the Price

    A few things to note Shipping- as all the reviews say, it does in fact come in 2 boxes and possibly even 2 separate shipments that come days apart. Even when my order was marked delivered, I had only received one box and the other came a few days later. Very odd since any other multi-box orders Ive ever had have indicated box 1 of 2 or similar. Long story short- it will arrive! It sits very low. We joked that it is a couch for ants. We may raise it up on a pallet or something. Cushions slide. We got Velcro strips to prevent this. Overall, we are extremely happy with this for the price. The size is just fine for our small deck space, it was easy to assemble, and serves its purpose well!

  • user2

    easy to put together.

    The set has worked out very well on my screened in porch. It is very comfortable and holding up to the rain that blows in to the porch. I have enjoyed hanging out using the chaise or lounging on the sofa. i was easy to put together. The tool could have been better to decrease the repetitive placements for tightening. I would recommend.

  • user2

    Excellent Value,love

    I hesitated for weeks over buying this outdoor sectional due to the mixed reviews. My main concerns were the reviews slamming the set for being so poorly made that it was extremely difficult to put together and those complaining about the shipping. I am glad I took the chance and ordered it, as neither critiques were valid on the set I received. First, a lot of people complained about how long shipping took and that when it was received, only part of the set was received. I dont know if the seller changed the way they ship these, but in my case, the sectional shipped from a warehouse in Georgia via FedEx, and it was received earlier than promised. Yes, it was received in 2 separate deliveries 2 days apart, but the box clearly stated that it was being shipped in multiple shipments. Also, I contacted the seller after receiving the 1st box, and was advised in less than 12 hours that the 2nd box had also shipped and was given the tracking info. A+ for customer service. Next, with regard to those complaining about how difficult it was to put together, that was not my experience. It was pretty straightforward with the pieces assembling with a bolts and an Allen wrench. Yes, such a wrench is annoying to use, but given the design of the furniture, there is no other way to design it so that it can be flat-packed for shipment and then assembled. For those complaining that the parts did not line up, I suspect that the problem for most of them was user error. When you are assembling any furniture, you NEVER tighten the screws until the entire piece is assembled. Then, you go back and tighten everything up. This allows you to have enough movement to start all of the fasteners in their holes. If you tighten each screw as you go, then there is not enough flex to get the screws in on other sides of the piece. As to the quality of the sectional itself, I have to agree with other reviews that for the price, it is absolutely a 5-star product. Does it compare to a $2,000 set that you would buy at a high-end store? Of course not. But this only costs about $400. For that price, the quality is great. The set looks beautiful. The cushions are a little thinner and not as firm as I would like, but excellent for the price. It is comfortable enough. The only cons are: (1) the height, and (2) the movement. Specifically, the seats are a little too low at about 12 before adding the cushions. I plan to address this issue by adding wooden (risers) feet to each piece to raise the seat up about 3. As for the movement, this is pretty common with all sectionals. I note that sells clips separately to clip the pieces together. The clips are not expensive, and I will buy a set. But, I think they should be included in these sets (although this is true for all of these sets). As for durability, I cant really say as I have only had the set for week or so. We do not leave the cushions out in the weather as a general rule. If we arent using them, we put the cushions away in the house or in a deck box. The resin wicker seems okay. We will keep the set under a pop-up canopy and put it in the shed for the winter, so hopefully it will last a while. From past experience, these outdoor wicker sets generally last 3-6 years, as the resin tends to break down in the sun/weather. But, again, for the price, I cant complain, and I dont expect it to last forever. The frame is all metal, and seems sturdy. Overall, my wife and I are very happy with this purchase. It is a great value, and the seller did a great job of shipping it quickly and responding to questions.

  • user2

    Should try them before you buy them

    It was easy to assemble. But the material was just a little on the lightweight side cushions were awesome extremely soft. They couldve been a little stiffer. The system to use the hook the cushion into the chair is not good. Overall theyre OK but not made for people over 200 pounds

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