Based on 507 Reviews

Average

4.4

(507 Reviews)
5 Star
337
4 Star
93
3 Star
56
2 Star
10
1 Star
11

Reviews

  • user2

    Five Stars

    Very comfortable firm. Relaxing.

  • user2

    Easy install and nice and firm

    I thought I was getting a bigger couch but this fits perfectly in my small apartment. Easy install and nice and firm.

  • user2

    Surprising comfortable

    Purchased this couch for a seating area in my office. Weve gotten nothing but compliments on how comfortable it is from coworkers. Would definitely recommend!

  • user2

    Very beautiful and comfortable.

    I absolutely love this chair. It is sooooo comfortable. And all my guests compliment about the looks. I waited a few months before reviewing.

  • user2

    Big comfort in a tiny package

    Just received my Cove loveseat in Dark Grey and am super pleased with it! After previously having ordered a Hawthorne settee, I was hesitant to order furniture from again: it took three attempts over the span of a month for the correct model and color to be successfully delivered. Fortunately, my experience with the Cove went much more smoothly. The loveseat was delivered within just three days by XPO. While the cardboard box was shredded upon arrival, the loveseat was in fine shape. After the fact, it was announced that I had received enhanced delivery. How do I know this? XPO left multiple voicemails and sent multiple emails informing me of the fact, some as soon as moments after delivery, while I was still unboxing the loveseat. I dont know what enhanced delivery means or what it entails because, aside from the slew of emails and calls, everything else about the process seemed the same as my prior deliveries that werent enhanced. One quirk to be aware of with XPO: the company generates a user re-scheduled delivery date alert right before the scheduled delivery time. This can be a little disconcerting when you havent re-scheduled anything. Just ignore it. Assembly of the loveseat couldnt be easier: just screw the legs (stored in a zippered compartment under the cushion) into the pilot holes bottom of the frame and you are good to go: no allen wrenches or screwdrivers needed. The loveseat is lightweight and easy to move around, yet feels sturdy and is super comfortable, even for my tall and lanky body. The Dark Grey color is somewhat lighter and more muted than the Caviar color in which I ordered the Hawthorne settee, but it is a subdued neutral grey that should fit well in many decors. The fabric itself feels relatively coarse (if less tweedy and thick than that of the Hawthorne), which leads me to be optimistic that it should hold up well. (Oddly, the cardboard box bore a label from the Chinese manufacturer describing the color as Caviar... which it clearly is not.) If you are on the fence about color choice for this line of furniture, just order a fabric swatch from the link at the top of the listing. Swatches, which used to be free, now cost 50 cents. Subjectively, I think that the Caviar color of the Hawthorne line looks and feels nicer than the Dark Grey of the Cove line, but YMMV. Unfortunately, the two dont really go particularly well together. One great thing about this loveseat is that it has a tiny visual footprint, so it is ideal for small rooms. The body of the loveseat is quite a bit lower than the top of the back cushions, so it seems to take up less space than it does. (My Hawthorne settee has similar length and width dimensions, but with a higher back it creates the subjective impression of a much larger piece of furniture.) Overall, I couldnt be happier with the Cove loveseat. It arrived quickly, looks great, and is comfortable. Whats not to like? The value quotient is debatable: $600 seems steep for a tiny piece of Made-in-China furniture. That said, the Cove line is attractive and comfortable enough that Im tempted to get the matching chair. Update: Well, after a week or two, I did order the chair, as well. This smaller box was delivered by AMZL -- Logistics -- but scheduled shipping (where the carrier shows up in a specific 3 hour window) was not offered, so I wound up waiting around half a day for the chair. When I asked the deliverymen to let me check to make sure it was the right color/model before they left, they said no way! and virtually ran out the door. Fortunately, everything was ok with the chair, despite some tears in the outer box. Pro tip: never, ever sign anything that a delivery service hands you to sign before youve had a chance to inspect the piece of furniture and make sure it is actually what you ordered. Having had 4 pieces of furniture delivered lately, I have noticed that more often than not delivery folks want you to sign -- attesting that everything is ok and you accept receipt -- without even letting you glimpse the box, let alone look in it. As soon as you sign, any problem becomes YOUR problem; you have given up any leverage you have, and the deliverymen will beat a hasty retreat no matter how screwed up the order is. Stick to your guns and sign only when you are confident the furniture is ok.

  • user2

    Great Sofa and great value

    This sofa is a perfect size for my office and it is very comfortable (firm with just enough give). The only downside is that people like to come in my office to sit on it (I dont mind all the time). It is also very nice looking, very similar to something you would see in West Elm. I especially like that the bottom cushion is just one instead of two separate ones. The design was well thought out and it was extremely simple to assemble.

  • user2

    Very nice style.

    Stylish. Comfortable. No complaints.

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