Updating my review to 4 stars from 1 star. (If the product had worked out, it would have been a solid 5 stars)
Unfortunately due to missing parts and misaligned holes, I was unable to assemble or keep this pretty piece of furniture.
I will say however that my issue was handled in a way that would make me want to order from this vendor again.
I was able to initiate a return online. In addition to that, I was able to select UPS Pickup for no additional charge. I initiated the return yesterday and was provided with a message that UPS would come by WITH a return label to pick up the very heavy box. Sure enough, UPS knocked on our door today with the shipping label in hand!
I just received confirmation that my refund was credited back to my account (thats the option I selected vs. refund to my credit card).
While this cabinet sadly did not work out for me, I am VERY SATISFIED with how my matter was SO PROMPTLY handled.
THANK YOU for making this right!
--------------------------------------------
I was so excited to receive this. Was really looking forward to adding what looks like a beautiful piece to our home.
Unfortunately everything has been a nightmare since I opened the box.
First, the holes and slots for the back panel DO NOT LINE UP AT ALL. I wasnt expecting to need a drill or other tools. I tried to use my crappy drill and failed. The particle board is really hard to drill through with my tool, which is on its last legs. I attempted and failed.
Also my unit was missing MANY part. Important screws and fasteners were missing, as well as the feet of the cabinet!
My order says it is still in the process of being delivered. I received it three or so days ago (so I guess one star for under-promising and over-delivering with shipping) Because of this, I see NO option to return.
It was a massive pain to take apart what I was able to put together and fit it all back into the box. Fortunately, Im pretty good at Tetris!
Seller - please help advise. I absolutely need to return this defective unit with missing parts I was sent.
I will update my review and add stars if this is handled appropriately. I also dont feel like I should have to pay to ship it back since I was sent a defective unit.
SELLER - PLEASE HELP!
Thank you
It seems pretty sturdy. I put it together by myself, which was a little difficult at times. Took me about 3 hrs to put together.. its really nice looking though! Id probably purchase again.. using it as a buffet in the kitchen.
This was my first experience buying a piece of furniture online. It was delivered via UPS and when I opened the box, I discovered that one of the long pieces was broken completely in half. At least the return process was very easy - I chose to bring the damaged item to a UPS Store location and they received it and printed the label with no issues at all. A replacement shipment was initiated at no charge to me.
Once I got the replacement (delivered less than a week later by an truck this time - big difference in the state of the box), it took me about 2 hours to build it. The construction was not complicated and the instructions were pretty clear and straightforward. Ive put together tons of , Target, and furniture and this piece was about the same level of difficulty.
The materials were good quality - it comes with 5 sturdy feet that are made of metal, which surprised me as I expected theyd be plastic. Also the handles were solid metal as was all of the hardware that wasnt a dowel.
I went a step further and wrapped the doors with a vinyl kitchen backsplash material. If youre looking to buy a cheaper and more plain piece, and then do something creative like paint or use contact paper, I recommend this one!
Updated, as I revisited assembly a few days later and it turned out we assembled it incorrectly.
Original - We got to step 7 in assembly and realized that the pieces were DEFINITELY not lining up.
You can see in the pictures that the grooves do not line up making it impossible to insert the back panels properly.
I emailed for resolution, but their website says its going to be a while for a response.
(Update) Several days later, I still havent heard back from them.
It turns out we did not get pieces 3 - 6 assembled in the correct direction. You need to pay close attention to the cam lock holes on pieces 3, 4, and 5 to make sure they look exactly as the pictures.
Once we fixed the error, everything fit together as expected.
The only thing is the doors are difficult to install (definitely needs 2 people) and it was a little challenging to get each door aligned. The wood glue doesnt actually do anything since I was able to easily take the parts apart to correct the error.
One of the best self-assemble furniture products Ive ever purchased. Real metal for the legs, handles, and hinges as opposed to plast thats been painted like metal as well as gorgeous style. Only trouble I had was getting the doors to hang evenly on the hinges but that could easily be used error and due to me assembling it by myself. It says to have 2 people but I got it together by myself, with a baby in my lap through half of the process, in about an hour. Someone without a baby distracting them could whip it out in no time lol
I really loved this item in pictures and it loved up to those expectations. It was a little time consuming to put together, bit it even came with wood glue to make it even more sturdy. I love how this looks in my home!
Reviews
Product as described
We ordered this console after lot of research and efforts are worth it, its very good, nice looking, sturdy stand. My wife liked it very much.
GREAT CUSTOMER SERVICE! - bummed the product didnt work for me
Updating my review to 4 stars from 1 star. (If the product had worked out, it would have been a solid 5 stars) Unfortunately due to missing parts and misaligned holes, I was unable to assemble or keep this pretty piece of furniture. I will say however that my issue was handled in a way that would make me want to order from this vendor again. I was able to initiate a return online. In addition to that, I was able to select UPS Pickup for no additional charge. I initiated the return yesterday and was provided with a message that UPS would come by WITH a return label to pick up the very heavy box. Sure enough, UPS knocked on our door today with the shipping label in hand! I just received confirmation that my refund was credited back to my account (thats the option I selected vs. refund to my credit card). While this cabinet sadly did not work out for me, I am VERY SATISFIED with how my matter was SO PROMPTLY handled. THANK YOU for making this right! -------------------------------------------- I was so excited to receive this. Was really looking forward to adding what looks like a beautiful piece to our home. Unfortunately everything has been a nightmare since I opened the box. First, the holes and slots for the back panel DO NOT LINE UP AT ALL. I wasnt expecting to need a drill or other tools. I tried to use my crappy drill and failed. The particle board is really hard to drill through with my tool, which is on its last legs. I attempted and failed. Also my unit was missing MANY part. Important screws and fasteners were missing, as well as the feet of the cabinet! My order says it is still in the process of being delivered. I received it three or so days ago (so I guess one star for under-promising and over-delivering with shipping) Because of this, I see NO option to return. It was a massive pain to take apart what I was able to put together and fit it all back into the box. Fortunately, Im pretty good at Tetris! Seller - please help advise. I absolutely need to return this defective unit with missing parts I was sent. I will update my review and add stars if this is handled appropriately. I also dont feel like I should have to pay to ship it back since I was sent a defective unit. SELLER - PLEASE HELP! Thank you
Nice and roomy buffet
It seems pretty sturdy. I put it together by myself, which was a little difficult at times. Took me about 3 hrs to put together.. its really nice looking though! Id probably purchase again.. using it as a buffet in the kitchen.
An affordable and customizable piece
This was my first experience buying a piece of furniture online. It was delivered via UPS and when I opened the box, I discovered that one of the long pieces was broken completely in half. At least the return process was very easy - I chose to bring the damaged item to a UPS Store location and they received it and printed the label with no issues at all. A replacement shipment was initiated at no charge to me. Once I got the replacement (delivered less than a week later by an truck this time - big difference in the state of the box), it took me about 2 hours to build it. The construction was not complicated and the instructions were pretty clear and straightforward. Ive put together tons of , Target, and furniture and this piece was about the same level of difficulty. The materials were good quality - it comes with 5 sturdy feet that are made of metal, which surprised me as I expected theyd be plastic. Also the handles were solid metal as was all of the hardware that wasnt a dowel. I went a step further and wrapped the doors with a vinyl kitchen backsplash material. If youre looking to buy a cheaper and more plain piece, and then do something creative like paint or use contact paper, I recommend this one!
i love it
beautiful and easy to assemble, you cant beat it for the price!
Espresso Color is More like Dark Cherry
The espresso color is not at all like it is pictured. It is more of dark cherry. Item does not get auto-approved for returns.
Updated: A Little Difficult to Assemble
Updated, as I revisited assembly a few days later and it turned out we assembled it incorrectly. Original - We got to step 7 in assembly and realized that the pieces were DEFINITELY not lining up. You can see in the pictures that the grooves do not line up making it impossible to insert the back panels properly. I emailed for resolution, but their website says its going to be a while for a response. (Update) Several days later, I still havent heard back from them. It turns out we did not get pieces 3 - 6 assembled in the correct direction. You need to pay close attention to the cam lock holes on pieces 3, 4, and 5 to make sure they look exactly as the pictures. Once we fixed the error, everything fit together as expected. The only thing is the doors are difficult to install (definitely needs 2 people) and it was a little challenging to get each door aligned. The wood glue doesnt actually do anything since I was able to easily take the parts apart to correct the error.
Gorgeous, sturdy, and quality material
One of the best self-assemble furniture products Ive ever purchased. Real metal for the legs, handles, and hinges as opposed to plast thats been painted like metal as well as gorgeous style. Only trouble I had was getting the doors to hang evenly on the hinges but that could easily be used error and due to me assembling it by myself. It says to have 2 people but I got it together by myself, with a baby in my lap through half of the process, in about an hour. Someone without a baby distracting them could whip it out in no time lol
Looks just like the picture!
I really loved this item in pictures and it loved up to those expectations. It was a little time consuming to put together, bit it even came with wood glue to make it even more sturdy. I love how this looks in my home!
Great, stylish, and low cost
It was a bit complicated to assemble, especially when it came to getting the doors to hang straight, but it looks great and holds up nicely.
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