Based on 300 Reviews

Average

4.5

(300 Reviews)
5 Star
196
4 Star
71
3 Star
23
2 Star
8
1 Star
2

Reviews

  • user2

    Great purchase with minor issues

    Overall its a great bed! The instructions, like most reviews said, are awful. I used the picture at the beginning of the instructions to figure it out because the letters were misprinted on the sheet. Its pretty apparent which piece goes where. Once I figure that out, it was relatively easy to assemble. It took about 2 hours to put together by myself. There were cracks in three of the pieces, but they did not affect the integrity of the bed. For the price, I think it was worth the purchase and I would buy it again. My son loves it!!

  • user2

    Buyer beware. Terrible customer service.

    Ive had this bed for about two years now. The bed is sturdy and doesnt make a ton of noise but it is and a ton of individual pieces so some noise is to be expected. The problem Im having is the company that manufactures the bed. I moved recently and lost some plastic pieces in the move. The plastic prevents from rubbing , therefor the bed makes a ton of noise because these pieces are missing. I mean I can roll over just slightly and I can hear the bed crack and clang. It is extremely loud and my neighbor has complained. Ive contacted the manufacturer directly because does not offer support. The manufacturer says that they are not currently making those pieces, but they still sell the same model of bed. I asked when they will be making the pieces and they said four months from now. Not sure why they arent making them now or why they dont have pieces back stocked, but this has been SUPER annoying.

  • user2

    Thank you for your Customer service!

    I like the style of the bed and I bought it because my daughter likes it too. But when the product arrived, we realized that the package had been opened before and a part of it was broken. We didnt want to return it because we started to build the bed and my daughter loves it so much. I reached the customer service and They immediately contacted me to solve the problem I had with the product and they solved the problem. Customer service was the fastest responsive customer service Ive seen in a long time. Thank you! Very well made.

  • user2

    Sent as a present but info from person was very positive

    Well worth the purchase. Sent as a present but info from person was very positive. Said it was very sturdy and relatively easy to assemble but best with 2 people

  • user2

    Just as pictured, awful instructions

    Box came opened on one end, but I was not home when it was delivered. It seemed okay until I took all of the pieces out. The fence piece by the headboard was damaged, as if it was hit by something. A chunk was missing, but since I was putting the bed in a corner, it would not be seen. Additionally, I had already waited two months for the bed to be delivered, and I did not want to wait any longer to set up my daughters room. The instructions need improvement, but I put the bed together by myself in two hours. Worth the price !!!

  • user2

    Good bed, chging install for one person.

    You should buy. Make sure you keep all bolts and screws loose until all parts except the top are put together! Doing so will reduce squeaking. This bed is dead quiet for us (King size), no noises or squeaks when getting in/out or tossing and turning at night. However, it does during lovemaking but honestly for this price point its a minimal complaint. No kids around and no neighbors attached so not a big deal. If I lived in an apartment I might be a little self conscious of it. Install was pretty straight forward. Need about twice your bed size to put all the parts together. Again, keep all parts loose until final assembly. If you have a King dont even think about being able to put on the final rop rail, impossible unless your arms can span 72if you have a smaller size then probably can do alone. Not sure about a Queen size. Nice bed, decent quality for the price. Good choice if you dont want to spend 2500 on a nice bed but dont want something not made well.

  • user2

    Missing parts.

    We bought this bed for our toddler. Absolutely love it. It is exactly as pictured. However, like most of the reviews, it had missing parts. Dealing with costumer service has been frustrating. We had to send pictures of the instructions to just get the hardware sent to us. Shouldnt they know what hardware we need? Incredibly frustrating not entirely worth the headache. Weve had an unassembled bed in our kiddos room for a few days now. We ordered the grey bed it is a very dark grey. Ill update the review once the bed is able to be assembled. does the job.

  • user2

    Exactly as described!

    This works. This bed frame is great! I got the gray king sized frame and was able to assemble it on my own. There is plenty of space underneath the bed for storage. Love the way it looks!

  • user2

    Great quality! Especially for the price

    The instructions were a bit difficult to understand but everything else was awesome. My daughter LOVES it Super.

  • user2

    Perfect for daughters room!

    Perfect and Sturdy. We are obsessed with this bed!! It turned out perfect. It was a little darker than traditional . More of a brass but it was beautiful. We decorated with lights and ivy for a room makeover and my daughter is over the moon. My husband only needed my help once while securing the taller poles to the base, but he couldve done it alone with something to lean against, like a wall or other piece of furniture. Overall it was easy to assemble and seems pretty sturdy although I wouldnt want to swing on it . Great value for the money!

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