I purchased this futon about 5 months ago. Today I sat down in the futon and the sides that usually have the arm rests that came assembled fell apart. Now my wife is telling me that I have to lose weight! Im heavy but not that heavy, 6 foot 1, 220 lbs. I more inclined to say this was a quality control issue more then me being to heavy issue. ;) Anyways this is supposed to have a 5 year warranty. I will change my ratings depending on how DCG handles this situation. I will keep everyone posted. Guys sent me replacement parts and the futon has been great. I highly recommend this futon!
This is our second futon and the first one never fell apart on me like this. Also another recommendation is for you to have your own allen wrenched because the allen wrenches they send are made cheaply and strip easily.
The box was damaged in shipping by something sharp which also damaged the futon. Luckily the damage was on the bottom otherwise I would have had to return this product. Other than that it is much as I expected and is ideal for the purpose it was purchased for
The armless feature of this frame makes for a graceful silhouette and a bed that easily accommodates taller guests. Moves easily from sofa to bed even with a thick mattress. Wood is lovely. We did have assemble it—well worth it.
The frame is really good quality. The assembly instructions are clear enough. The mattress is thick, though be aware it is quite heavy and solid. Ultra-firm. Also, when I ordered, the seller called to say the arms I ordered were out of stock temporarily, and asked if they could send me another style now and forward the ones I ordered when they came in. I was delighted that they didnt just tell me I had to wait months for the whole piece, since i wanted it right away. Very pleased with the customer service.
Easy to assemble can take less than 30min if it two people. I like how it can adjust the top part to 90 degree both side. Great couch for couple and for studio. Overall satisfied with the sofa bed
Reviews
Great customer support
This is a solid and attractive piece. Had some problems (probably due to the shipper, not the manufacturer) which were addressed to my satisfaction.
Great Futon! Great customer services!
I purchased this futon about 5 months ago. Today I sat down in the futon and the sides that usually have the arm rests that came assembled fell apart. Now my wife is telling me that I have to lose weight! Im heavy but not that heavy, 6 foot 1, 220 lbs. I more inclined to say this was a quality control issue more then me being to heavy issue. ;) Anyways this is supposed to have a 5 year warranty. I will change my ratings depending on how DCG handles this situation. I will keep everyone posted. Guys sent me replacement parts and the futon has been great. I highly recommend this futon! This is our second futon and the first one never fell apart on me like this. Also another recommendation is for you to have your own allen wrenched because the allen wrenches they send are made cheaply and strip easily.
not suitable for tall people to sleep on
The box was damaged in shipping by something sharp which also damaged the futon. Luckily the damage was on the bottom otherwise I would have had to return this product. Other than that it is much as I expected and is ideal for the purpose it was purchased for
Great frame!
The armless feature of this frame makes for a graceful silhouette and a bed that easily accommodates taller guests. Moves easily from sofa to bed even with a thick mattress. Wood is lovely. We did have assemble it—well worth it.
The frame is really good quality. The assembly instructions are clear enough
The frame is really good quality. The assembly instructions are clear enough. The mattress is thick, though be aware it is quite heavy and solid. Ultra-firm. Also, when I ordered, the seller called to say the arms I ordered were out of stock temporarily, and asked if they could send me another style now and forward the ones I ordered when they came in. I was delighted that they didnt just tell me I had to wait months for the whole piece, since i wanted it right away. Very pleased with the customer service.
Futon
Love this, but hard to lay open for extra bedding. Usually takes two people to open the futon.
Five Stars
Excellent!
Never got my refund
Missing pieces
Good for small space
It fits in the small space. And it looks good. But its not comfortable at all.
Comfy
Easy to assemble can take less than 30min if it two people. I like how it can adjust the top part to 90 degree both side. Great couch for couple and for studio. Overall satisfied with the sofa bed
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