Too time consuming to assemble. No remote. Finish scrapes easily, cheaply manufactured, but I bought a furniture marker from to cover up the scrapes. Shop around
So far it all looks in solid and useable condition. Im upset about the side in the photo! It looks like it was finished over top of a piece of folded paper which shows and the whole section is bubbling and looks as though it will peel.
I call the company and they are willing to send a replacement piece but waiting at this point is not an option. Putting all the pieces back into the box to return is really impossible too.
All I wanted was a partial refund for the problem. I was told they couldnt help and I needed to get in touch with for the refund. gives me only return options.
Im so frustrated right now!! Especially because its probably on sale now during Prime stuff going on.
Not happy!!
First Their is "no remote my son put it together it took 2 hours. Wanted to send back but to much trouble.
Two controls 1.You turn it on to get heat.
2. You trun it on for flames
3. You Can't turn the sound off or down and keep the flam.
The heat is good.
Reviews
Need a remote for it
I never got a remote for it but other than that I love it just wished have the remote to it
Im enjoying the fireplace for the summer. It looks very good in my family room.
I dont like there was no remote control to it.
Ok item
Was missing items and easy to set up.
It is exactly what I was expecting.
It looks great in my place. Very easy and fun to out together.
Chipped particle board
The particle board is chipped. Do not want to to send back because it has been assembled and it is in the back. But I did want you to know.
Great heater! Doesn't look too bad up.
Too time consuming to assemble. No remote. Finish scrapes easily, cheaply manufactured, but I bought a furniture marker from to cover up the scrapes. Shop around
the price
Great fir the space
Very nice!!!
Looks nice and was everything we wanted. Realistic looking fire and puts off good heat. Great color. Overall very happy.
UPSET before even assembling!
So far it all looks in solid and useable condition. Im upset about the side in the photo! It looks like it was finished over top of a piece of folded paper which shows and the whole section is bubbling and looks as though it will peel. I call the company and they are willing to send a replacement piece but waiting at this point is not an option. Putting all the pieces back into the box to return is really impossible too. All I wanted was a partial refund for the problem. I was told they couldnt help and I needed to get in touch with for the refund. gives me only return options. Im so frustrated right now!! Especially because its probably on sale now during Prime stuff going on. Not happy!!
Undersized
First Their is "no remote my son put it together it took 2 hours. Wanted to send back but to much trouble. Two controls 1.You turn it on to get heat. 2. You trun it on for flames 3. You Can't turn the sound off or down and keep the flam. The heat is good.
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