Based on 703 Reviews

Average

4.6

(703 Reviews)
5 Star
493
4 Star
137
3 Star
50
2 Star
13
1 Star
10

Reviews

  • user2

    Amazing customer service.

    Full transparency: I ordered this unit and it was missing some pieces, BUT they were incredibly swift in their response and sent a whole new unit and I didnt have to return the original. They even sent a follow up gift as an apology for the issue. Was such a nice surprise.. The instructions in the new unit sent were much better than the original sent, and the construction was much better as well. This is a great accent piece in my office. Ill probably buy more pieces from them, even if there is an issue its nice to know they are willing to fix it right away.

  • user2

    Okay quality, looks good

    assembly was a pain. Instructions lacked clear explanation, but it looks really nice put together. Not as sturdy as I would like but it is one of my favorite pieces in the dining room.

  • user2

    Perfect TV stand for bedroom corner!

    Easy assembly

  • user2

    Well done!

    Excellent packaging as it was received showing carton damage, but contents were in fine shape. Easily assembled with the included instructions (which were written by someone who actually speaks and understands english) Since we arent planning disassembly...ever, I used a bit of wood glue on the screws for added strength. The wall anchor is a nice touch. This unit is perfect for the intended space and met expectations.

  • user2

    top of cabinet

    Two scratches on top of cabinet. Somewhat disappointed. Cannot find colour marker to cover scratches

  • user2

    Fantastic Customer Service

    I ordered two of these and one arrived with a defect. Two of the factory installed screw threads were missing. As a result, there is a slight gap at one of the seams. I contacted the company and they were very quick to respond. I requested that they send some of the screw threads, but instead they sent us an entire new Telos. No questions asked. They dont even want the defective one back. As if that wasnt enough, a couple weeks later we received some high quality chocolates in the mail as an additional apology. Absolutely 5 star customer service. I am still only giving 4 stars though because one of the original units and the replacement unit both smell like they were near a chemical fire or something. They REAK like burning electronics or something. The smell has receded some, but its been a few months and I still get hints of the smell.

  • user2

    Beautiful good quality

    It is absolutely beautiful. It came nicely packaged and protected. It is very easy to assemble and very sturdy. Definitely feels like something that would be in an upscale furniture store. Im In love!

  • user2

    Beautiful and One-Of-A-Kind

    Definitely surpassed my expectations! Gives a beautiful, sleek, and chic appearance! Installing wasnt too bad—took about 30 minutes—and directions were decent. It is made out of MDF fiberboard with the exception of the wood paneling front, which gives this storage cabinet its unique appearance. The gold feet is a nice semi-matte gold so its not too a shiny, mirror, gold. I love it and totally recommend it!

  • user2

    Low price, high quality

    I purchased the black one and it looks as nice as it does in the pictures. I am surprised at the price for what I got. Thus far I have been impressed with products. Really nice stuff!

  • user2

    Definitely order from them again

    Had a problem with the first one and they immediately corrected it.Great costumer service

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