Based on 549 Reviews

Average

4.7

(549 Reviews)
5 Star
426
4 Star
81
3 Star
37
2 Star
3
1 Star
2

Reviews

  • user2

    Steep slide but perfect for my toddler

    This bed was super easy to assemble by myself and turned out perfect. I bought this bed specifically due to the weight limit on both top and bottom bunks. My almost 3 year old and I can easily fit on the bottom bunk and once he is big enough for the top in a few years, we will fit up there too. I was concerned about the ladder vs having stairs since he is so young but he mastered the ladder in a few times of using it with help. I did not screw in the ladder or slide so I could remove them if he was alone in the room. They are sturdy and hold tight. I also did not permanently attach the upper bunk rail on the outside because I didnt know where I wanted the ladder or the slide for sure and its made it so much easier to make the bed. I can take off the slide, ladder, and rail to make both bunks and then put them back on with a little force and they dont go anywhere. The recommended mattress height for the upper bunk is probably a better size but I had an extra king bed (purple brand) so I cut it in half with my bread knife and it fit. Its a little tall so if my son ever wants to sleep on the upper bunk, Ill probably replace it but for now its more comfortable for me or other adult guests. And there is still rail above the mattress and my son can get up there to use the slide or just hang out.

  • user2

    worth the money, good quality

    We just bought this for our daughters and its a beautiful bed! It took a bit to assemble but thats to be expected for a big bed as such, probably more efficient with at least 2 people.

  • user2

    Great quality and easy to assemble.

    Went off the reviews and I agree great value, quality and easy to assemble for the first part once you figure out one side, you can mostly assemble alone until you need to connect the head and footboards. Looks great for my 4 and 2 yo.

  • user2

    Sturdy but Not low VOC

    The bunk bed is very sturdy and a perfect size for younger kids. My only complaint is that it has a horrible off gassing smell! I bought it specifically because it said it was low VOC and I am disappointed by the bad smell coming from it.

  • user2

    Just WOW!!!

    Very well made and sturdy! Very good quality especially for the price. Added some Photos still waiting for one mattress to arrive. Picked this one based on appearance and weight capacity per bed (higher then others). Extremely pleased with purchase and finished product!

  • user2

    The perfect bunk bed for toddlers!

    We bought this bunk bed for our daughters, 2 and 6. The bottom bunk is perfect for a toddler because it sits right on the ground. It was fairly simple to put together and took us around 1.5-2 hrs. We havent installed the ladder yet because our toddler is still using her crib so our older daughter is using bottom bunk now. Once she transitions, we will add the ladder so our older daughter and get up top. Its very sturdy and fit our 6 inch twin memory foam mattresses just fine. Ive read different reviews on here about how it didnt fit certain twin mattresses or it didnt have enough slats, but I didnt have any issues. I highly recommend.

  • user2

    Dont buy one with slide

    Bunkbed came with broken slide and two missing parts. Customer service said they would refund me and send slide and parts. Neither has happened. I do love the bunkbed. But.. having missing pieces and a broken slide.. doesnt sit well with me. Its been several weeks if not months.. and nothing has changed..

  • user2

    We will be returning this bed. Not safe for kids under 6 years old.

    We have been looking for a bunk bed for months, and finally decided on this bed. We wanted a bed with both shelves and a staircase and this one had the perfect design. However, we are considering to return this bed, as 1) the material is of poor quality 2) paint stinks and gives us a headache even after a few weeks of assembling this (we assembled this during the Christmas holiday, and it stinks even today). 3) Our 4 year old broke her arm after falling from the bed. When we did research we read through product descriptions, reviews, and we didnt see anywhere that it wasnt safe for someone younger than 6 to be on the upper bunk, as many reviews mentioned kids age 2 - 4, and from the height of this bed, it seems to be more for younger kids than the older kids. However when we finished assembling the bed, there was a sticker stating never allow a child under 6 years on upper bunk. We wish we had known that before purchasing and assembling the bed. We thought it might still be ok, as the bed is relatively low, and as there are many reviews from happy parents and their children, who are younger than 6. Bad choice for us, as our little one broke her arm and now in cast. So if you are reading this review, you know it may not be suitable for every child sadly. As for the poor material, bed slat material is pinewood, but not solid like s bed slat. It is made of compressed wood and it feels just ok, but not very sturdy. Entire bed feels quite soft, not as hard, solid, sturdy as we want it to be. It arrived with few broken, cracked parts. As mentioned above, the paint stinks even after 2-3 weeks, and we are wondering if its safe to inhale this. We have wiped the bed clean several times, and it seems to get better a little but far from smell-free. Kids are super happy with the slide, but its rather steep with a very shallow frame and we worry they may fall over from the sides. So for our experience and quality of the bed, our rating is 1 star. We like the design but thats about it. However, the seller has been very kind and helpful, he went above and beyond to accommodate us. First we contacted the seller, inquiring if its possible to get the shipment earlier than later of the time frame shown on s delivery estimate time, since we are expecting another child and we need to move older kids before the next one comes. He was so accommodating and sent us the bed right away, way before the estimate (It had ETA Dec 30-Jan 7, but we have received the shipments Dec 19-22). We noticed broken parts when we started to assemble the bed, the box was undamaged, but few parts inside were cracked, so we contacted the seller again, and he was extremely helpful and sent us the replacement parts without delay. He is quick to respond, very helpful and amicable. We are very grateful and satisfied with how he handled our queries and requests. We would rate 5 for his customer service, or 10 if we can. So we will leave 3 stars. 1 for the quality of the bed and description not mentioning its not suitable for kids under 6, and 5 for his customer service.

  • user2

    Outstanding bunk bed

    Very easy to put together, surprisingly sturdy, and a great value overall. Perfect for younger kids.

  • user2

    Awesome bed and awesome customer service!

    I was skeptical on how it was going to be from the reviews, but took a chance and everything showed up great. The assembly was done with both my husband and I since our two boys 5 and 3 1/2 try but reverse help. It did not take long at all to assemble. My 3 1/2 year old loves it. It is tall enough to have a fort underneath and short enough that Im not too worried about the height. It is very sturdy for them! I would not suggest an adult climbing in the bed. So we bought another one for our 5 year old, since the 3 1/2 year old needed out of the convertible crib immediately. The second bed came with a defect on one of the posts. I was worried contacting stores 123 because they may be out for the holidays. They responded that day Christmas eve and even on New years eve. They kept me informed all the way through (till delivery of the new bed) and even gave me options right away. The new bed once they contacted the manufacturer was sent out right away and delivered within a week. Stores 123 exceeded my expectations for what a company would go through to replace a defective product: They responded within 24hrs, went out of their way to keep me informed even during the holiday season, and made sure I was happy with the delivery of the replacement product. The boys are so very happy with their beds. Thank you so very much Stores 123 (especially Amari). Highly recommend this bed as well as the company for its outstanding customer service.

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