The chairs are gorgeous, however 3 of the 4 I received had manufacturing defects that made correct assembly impossible. The holes to attach the seat to the legs were aligned in such a way that only two screws could attach rather than the four. The assembly instructions suggested that defective products would result in free replacements, however I was told that this was not possible in my case. I was offered and accepted a half refund and suggested to drill the holes myself. Customer service was very friendly even though they did not exactly solve the problem. I wish I could give a 5 star review as I absolutely love the chairs and the one in my order that did assemble correctly was a breeze to put together.
I was in love with these chairs. They seemed perfect. They were only used lightly when I had large gatherings. Every single chair leg (back legs) ended up bending and breaking. Yes we are of average weight. The chair seat itself is beautiful. I emailed the company-no response. I now have to buy and install all new chair legs. Very disappointing.
I really love these chairs - weve had them for about a year now and they are comfortable and the material is very easy to clean. Since starting working from home Ive also been using one as a desk chair and its been great! The only thing to mention is that over time the plastic guards on the feet of the chairs has fallen off. The metal is then more prone to scratching the floor. However if you put felt furniture pads on the bottom its not an issue.
These chairs are a great knock-off version of the west elm version - look beautiful and great value for the price! I will admit that they are not amazing from a quality perspective (to be expected from 50/a pop chairs) and a little firm in the back for my liking, but they'll do! The legs are not a great color - kind of fake wood looking; we ended up spray painting them black and it is a vast improvement. Overall, happy with the purchase.
I have received so many compliments on these chairs and I've only had them for 3 days. So cute, high quality, but the only thing is that some screws on 2 chairs did not fit the holes in the chairs. However, the chairs are sturdy.
Reviews
Beautiful chairs—manufacturing defect
The chairs are gorgeous, however 3 of the 4 I received had manufacturing defects that made correct assembly impossible. The holes to attach the seat to the legs were aligned in such a way that only two screws could attach rather than the four. The assembly instructions suggested that defective products would result in free replacements, however I was told that this was not possible in my case. I was offered and accepted a half refund and suggested to drill the holes myself. Customer service was very friendly even though they did not exactly solve the problem. I wish I could give a 5 star review as I absolutely love the chairs and the one in my order that did assemble correctly was a breeze to put together.
Disappointed.
I was in love with these chairs. They seemed perfect. They were only used lightly when I had large gatherings. Every single chair leg (back legs) ended up bending and breaking. Yes we are of average weight. The chair seat itself is beautiful. I emailed the company-no response. I now have to buy and install all new chair legs. Very disappointing.
Really love these chairs!!
I really love these chairs - weve had them for about a year now and they are comfortable and the material is very easy to clean. Since starting working from home Ive also been using one as a desk chair and its been great! The only thing to mention is that over time the plastic guards on the feet of the chairs has fallen off. The metal is then more prone to scratching the floor. However if you put felt furniture pads on the bottom its not an issue.
Color
Love my chairs!
Good for the value
These chairs are a great knock-off version of the west elm version - look beautiful and great value for the price! I will admit that they are not amazing from a quality perspective (to be expected from 50/a pop chairs) and a little firm in the back for my liking, but they'll do! The legs are not a great color - kind of fake wood looking; we ended up spray painting them black and it is a vast improvement. Overall, happy with the purchase.
BUY NOW
I have received so many compliments on these chairs and I've only had them for 3 days. So cute, high quality, but the only thing is that some screws on 2 chairs did not fit the holes in the chairs. However, the chairs are sturdy.
No screws
No screws can't put together
Gift
They were a gift for my grandaughter and she loved them.
Pretty and Comfortable
Easy to assemble. Look great!! Blue is deep.
Good quality velvet.
Easy to assemble. Came early. Used for staging a home.
Add a review