Update after 8 Months:
We loved it, but today my 4 year old who weighs 50 lbs was jumping and 8 springs snapped and tore the connecting straps. We have had it for only 8 months and its ruined now.
he company very promptly reached out to fix this issue. Should be getting a new mat in soon to fix. I really hope this isnt an issue in the future.
We love this trampoline for many reasons..
1/ took my husband and I less than a hour to put together was super easy!
2 / love the size not to big not to small
3 / feels super secure and safe
4 / my 4 year old gets all her energy out! Not easy to put together.
EDIT
After having for 6 months, let me return and say the product is okay, but not stellar. The trampoline part has been great and stood up to multiple kids at one time. The bad part is the design flaw in the netting setup. We had three of 8 bars break at the same point, where the screw goes into the frame for the net brackets. They do not offer replacement parts, so I rigged it a few times until the metal just snapped in half. I finally sprung for an entirely different brand/design of netting and installed that. Customer service is pretty good though with JumpZilla, as they offered me a 75 discount on purchasing another full trampoline. Not worth it/ as the trampoline was good, just needing the net setup. All in all, its still up and working. Just be wary that the brackets for the upright net will probably break at the joint if your kids ever lean/fall into the net.
Assembly is hard if working solo/ but I did it! My 14 y/o helped a few times but mostly kept wanting to know when Id be done. Instructions were easy enough/ parts not fully labeled as per instructions. But figured it out okay. Pay attention to the direction of each item/ I had to undo and redo the ring part. Very sturdy/ got on with my kiddos and was a lot of fun. Also, pro tip, make sure to zip the net together while installing the rope. Helps with determining tightness all the way around. Worth it and the extra pieces came in handy! Took about 2.5 hours solo (with a reversion as per above). But completely possible. Best with help (strong person) I am impressed!
It seems to be pretty sturdy after a couple of months of use. The only issue we had was the zipper to the enclosure and the ribbon holding the zipper closed broke and shredded after the first use. Its too much trouble to take it loose to ask for a replacement.
This is the fourth trampoline Ive owned and its a really nice one. It was a bit harder to put together but not too bad. As we had it mostly built we found that it was missing parts: a spring and bolts to secure the legs. I emailed the company and was immediately taken care of. They apologized and rushed the missing parts out to me, along with a free trampoline sprinkler. Very impressed with their customer service. Now that its built it looks great and my kid has been in it daily. The orange color is a fun option. Highly recommend! Buying another !
The durability comes into question. We had stitching on the spring pad and the ground anchors come apart during setup. Not sure this will last.
edit I changed this from 3 to 4 stars because I did have problems with stitching. BUT their customer service is on point. The have extended my warranty by a year. They sent me replacements for the failed stitching and have made sure we are taken care of. Great folks. One of my best buys.
Reviews
Update now broken after 8 months
Update after 8 Months: We loved it, but today my 4 year old who weighs 50 lbs was jumping and 8 springs snapped and tore the connecting straps. We have had it for only 8 months and its ruined now. he company very promptly reached out to fix this issue. Should be getting a new mat in soon to fix. I really hope this isnt an issue in the future. We love this trampoline for many reasons.. 1/ took my husband and I less than a hour to put together was super easy! 2 / love the size not to big not to small 3 / feels super secure and safe 4 / my 4 year old gets all her energy out! Not easy to put together.
Good overall Trampoline for kids.
Good quality. Spring pad does not tighten down as shown in the pictures but overall not bad. Perfect for younger kids! Perfect.
Perfect for our yard!
EDIT After having for 6 months, let me return and say the product is okay, but not stellar. The trampoline part has been great and stood up to multiple kids at one time. The bad part is the design flaw in the netting setup. We had three of 8 bars break at the same point, where the screw goes into the frame for the net brackets. They do not offer replacement parts, so I rigged it a few times until the metal just snapped in half. I finally sprung for an entirely different brand/design of netting and installed that. Customer service is pretty good though with JumpZilla, as they offered me a 75 discount on purchasing another full trampoline. Not worth it/ as the trampoline was good, just needing the net setup. All in all, its still up and working. Just be wary that the brackets for the upright net will probably break at the joint if your kids ever lean/fall into the net. Assembly is hard if working solo/ but I did it! My 14 y/o helped a few times but mostly kept wanting to know when Id be done. Instructions were easy enough/ parts not fully labeled as per instructions. But figured it out okay. Pay attention to the direction of each item/ I had to undo and redo the ring part. Very sturdy/ got on with my kiddos and was a lot of fun. Also, pro tip, make sure to zip the net together while installing the rope. Helps with determining tightness all the way around. Worth it and the extra pieces came in handy! Took about 2.5 hours solo (with a reversion as per above). But completely possible. Best with help (strong person) I am impressed!
Good deal but faulty
It seems to be pretty sturdy after a couple of months of use. The only issue we had was the zipper to the enclosure and the ribbon holding the zipper closed broke and shredded after the first use. Its too much trouble to take it loose to ask for a replacement.
Could be sturdier
Its not as sturdy as I would want a 10 to be. Requires multiple people to moves it doesnt fall apart. Satisfied
Great customer service
My kids love it. Great customer service, safety net zipper came broken, they sent me another one in 2 days Thank you Thank you Thank you
Nice Trampoline and Excellent Company.
This is the fourth trampoline Ive owned and its a really nice one. It was a bit harder to put together but not too bad. As we had it mostly built we found that it was missing parts: a spring and bolts to secure the legs. I emailed the company and was immediately taken care of. They apologized and rushed the missing parts out to me, along with a free trampoline sprinkler. Very impressed with their customer service. Now that its built it looks great and my kid has been in it daily. The orange color is a fun option. Highly recommend! Buying another !
Their customer service shines.
The durability comes into question. We had stitching on the spring pad and the ground anchors come apart during setup. Not sure this will last. edit I changed this from 3 to 4 stars because I did have problems with stitching. BUT their customer service is on point. The have extended my warranty by a year. They sent me replacements for the failed stitching and have made sure we are taken care of. Great folks. One of my best buys.
Good
Good product just missing a part when I received it Quick ship.
Hard to put together
Hard to put together, instructions were confusing. Needed more detail. This is really easy to assemble and pretty sturdy.
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