Save yourself time and buy another product. Our was broken week after when we finally finish remodeling and start to use it. The hot water stop to flow Guess what ? The valve broke !!
Shower head lost its seal in less than a year and there is no customer service to speak of despite a 5 year warranty that is outlined on their website. I cant recommend this product considering these factors.
Unfortunately, The customer Service number for is disconnected and the Seller's Link on reach customer service does not work.
I purchased 3 (Three) of these shower Kits in Matte Black.
I have 3 Studio apartments and installed for a complete remodel. These pictures say it all are after only 8 months of use.
I agree that it looks like it's very well made. However, shortly after installing this shower during a complete shower remodel, found that the shower head would start leaking in the middle of the night. Thinking the cartridge may have been faulty, I replaced it with a new cartridge from the same company. The problem persists after changing the cartridge. I have never before experienced anything like this. All I can say at this point is that it is faulty design. My recommendation: BUY AMERICAN.
Love the look and ease of use. We have both the black and nickle shower set The rain head is large enough to give a genuine rain experiance and the hand held spray is perfect for those places that may need extra attention. Great as a dog shower also!! We owned 3 Kohler rain heads in our previous house and were very disappointed in the water volumn. So far, after 2 weeks, the Sun Rise has proven to be far superior.
The water spots are terrible on this shower unit. I can't get them off. I would not recommend buying this product. I have soft water so this should not be a problem.
The system looks nice , and material seems high quality , however one of the valves was stripped and wouldnt thread. Noticed small leaks. Purchased a new part from lowes , but then went back and started reading reviews, and was worried that something would happen after it was installed down the road , and wouldnt be able to get the parts so decided this was a sign to return it . Luckily the tile hadnt gone up yet. Would rather purchase from a known store . Also, wasnt a fan of the logos everywhere , esp on the matte black. Didnt look bad in photos but in person it was a little overpowering
Reviews
Do not buy it won't even arrive
Not worth the money.
Broken after one week of using !
Save yourself time and buy another product. Our was broken week after when we finally finish remodeling and start to use it. The hot water stop to flow Guess what ? The valve broke !!
Shower head lost its seal in less than a year
Shower head lost its seal in less than a year and there is no customer service to speak of despite a 5 year warranty that is outlined on their website. I cant recommend this product considering these factors.
Poor Quality that Rusts, Chips and Peels in Matte Black
Unfortunately, The customer Service number for is disconnected and the Seller's Link on reach customer service does not work. I purchased 3 (Three) of these shower Kits in Matte Black. I have 3 Studio apartments and installed for a complete remodel. These pictures say it all are after only 8 months of use.
Amazing rainfall shower
Arrived in beautiful condition. Husband installed it in a couple of hours. Amazing rainfall shower. Highly recommend this set.
Shower head leaks unexpectedly
I agree that it looks like it's very well made. However, shortly after installing this shower during a complete shower remodel, found that the shower head would start leaking in the middle of the night. Thinking the cartridge may have been faulty, I replaced it with a new cartridge from the same company. The problem persists after changing the cartridge. I have never before experienced anything like this. All I can say at this point is that it is faulty design. My recommendation: BUY AMERICAN.
Love love love it!
Love the look and ease of use. We have both the black and nickle shower set The rain head is large enough to give a genuine rain experiance and the hand held spray is perfect for those places that may need extra attention. Great as a dog shower also!! We owned 3 Kohler rain heads in our previous house and were very disappointed in the water volumn. So far, after 2 weeks, the Sun Rise has proven to be far superior.
Water spots
The water spots are terrible on this shower unit. I can't get them off. I would not recommend buying this product. I have soft water so this should not be a problem.
Dont buy, waste of money !
Instruction doesn't specify how needs to be done roughing to get installed correctly. I am gonna have to change all because it doesnt look good.
Looks good but not sure it will last
The system looks nice , and material seems high quality , however one of the valves was stripped and wouldnt thread. Noticed small leaks. Purchased a new part from lowes , but then went back and started reading reviews, and was worried that something would happen after it was installed down the road , and wouldnt be able to get the parts so decided this was a sign to return it . Luckily the tile hadnt gone up yet. Would rather purchase from a known store . Also, wasnt a fan of the logos everywhere , esp on the matte black. Didnt look bad in photos but in person it was a little overpowering
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