Based on 772 Reviews

Average

4.6

(772 Reviews)
5 Star
551
4 Star
140
3 Star
62
2 Star
13
1 Star
6

Reviews

  • user2

    Definitely recommend

    Definitely recommend, so much that this is my first review. The couch is great, I only had it for a couple days but at first glance it is beautiful and seems to be well made. Ive purchased too many couches over the last couple years from to very high end and all of them were a disappointment comfort and quality wise. This couch feels high quality. The tufting is nice and tight with secure buttons, all my previous couches had buttons that fell off one by one, I dont see how that can happen with this couch. Seams and stitching look secure, the velvet is so soft and silky smooth that dog hair even slides right off. The cushions are a good balance between supportive but not too firm, hopefully they hold up with regular rotating. Those plush couches that feel like warm hugs are usually unattractive, IMO so for such a nice looking couch its really comfortable. One thing though, this is not a deep couch. Im used to couches where two people can lay down together but its not possible with this one and sitting upright, it doesnt extend to my knees and Im only 55. This actually works better for my smaller space. I got lucky, I ordered it when it said only 1 left and more were on the way. When I went back after ordering to check the details I saw the price had gone up $300!! I think the quality is still worth it at that price, I just feel like I really got a good deal on such a high quality couch now. Heads up on the delivery though - says you can pick your time slot, which I did but ended up spending an hour on the phone with customer service trying to get someone who could actually give me answers when it never showed up after sitting in my new empty house waiting for 3 hours. They eventually told me there was a delay and the delivery company never received it at their facility (but nobody informed me) and theyd call to reschedule for a different day. When the delivery company person called, she was about as disinterested as she could be from the start and told me my delivery options were ONLY Mon-Fri between 8am-12pm. Which doesnt work for me at all and said I wouldnt have ordered it if I knew. She didnt care and said that doesnt tell them anything about the delivery times and thats why they never called to tell me it was going to be late because they didnt even know. But it arrived during the rescheduled window as expected and the delivery drivers were friendly. But good luck on getting your time slot **Update: Had my sofa for almost 7 months and still love it. It is holding up really well and its my only sofa so it gets daily use and I work from home on it, so Im on it a lot. I still wish it were deeper so 2 people could lay down together more comfortably but it still works. Its plenty long for me to lay down at 55 but my 62 boyfriend needs to bend his legs. I still dont think I could have found a better couch.

  • user2

    Very comfortable for small places

    Very comfortable and very nice size for small places

  • user2

    Good for a spare bedroom or not everyday use

    Its super modern looking, somewhat comfortable. Its being used for a spare bedroom couch and it works. I would not use this as an everyday lounge couch. Not comfy enough.

  • user2

    Great couch for a great price

    Absolutely love this couch. All I had to do was screw the legs on and it was ready to go. The color is perfect and the couch is comfy and sturdy. I will probably buy chairs to match next.

  • user2

    Love this color

    I was hesitant at first but Im glad I bought it. The color is so vibrant and its so soft. Looks gorgeous

  • user2

    Great for the price

    Great for the price!

  • user2

    Amazing Deal

    I am super happy with this couch and would recommend it to anyone. It has a very deep seat, so if that is not your style then this couch is not for you. I enjoy the firmness of the couch and the leather makes it both comfortable to sit on and look great in my space. It was super easy to assemble(I did it by my self, however I would recommend having 2 people to make it easier and quicker) and the delivery people where easy to work with when they came to drop it off. Over all this has been my favorite purchase to date.

  • user2

    Will admit I am shocked I could find a couch this nice online.

    When the couch first arrived, I was not even sure it was going to fit through my door, but the delivery men were so determined to get it inside, and would not let me help in case I hurt my back. They even offered to unwrap it and take the cardboard. Once it was unpacked, it only took about five minutes to screw the four legs in, but the screw for the fifth was warped and as a support leg definitely important. Customer support worked with me, first offering an entire new couch but that seemed silly, so I a discounted refund for a % of the couch, and was able to have my furniture repair guy remove the bad screw and replace it with a new one. The couch itself is wonderful. Very firm, but not at all uncomfortable. I love that the seat is sewn down so you do not get the silly look of a detached cushion popping up on the sides if you sit in the middle. The back cushions are not attached so the occasional guest and sleep very well on the couch. The leather surprisingly does not scratch easily at all, but as with all leather couches a leather conditioner is needed regardless. My pug has only made one small mark and he hops on and off the couch all day. All in all, would and have recommended this couch to others. Only thing, you will end up not keeping the side pillows on the couch and they are pretty pointless, but they look great on my accent chair and really tie the room together.

  • user2

    LOVE this.

    I was a bit apprehensive about ordering a couch online before sitting on it or personally checking out the quality. A single mom on a budget, I was on the hunt for a leather sectional that was a nice size, attractive and comfortable. You cant get a better genuine leather couch for the price. I was in love with the cognac brown but it wasnt in stock when I needed to order. I discovered the black one, which is a perfect dark grey (opposed to solid black) and its beautiful. The guys who delivered were courteous, prompt and professional. They helped me take it out of the massive box and attach the feet which was super helpful. Im already so pleased with how structurally sound the couch is. Comfortable (firm but cozy), classic MCM and well-made.

  • user2

    Great couch at first

    Great couch for a great price. I do wish the cushions were reversible, and didnt zip to the back of the couch. The ottoman portion seems narrow as well but is still quite comfortable. One month follow up- two seams on the cloth grey fabric version frayed and now have holes. Getting a replacement but feeling very uncertain about quality and whether this will last long term. Two month follow up- additional fraying of seams. Quality is quite poor.

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