Based on 832 Reviews

Average

4.5

(832 Reviews)
5 Star
593
4 Star
134
3 Star
58
2 Star
28
1 Star
19

Reviews

  • user2

    I am very happy with the bed

    Well I have to admit I was afraid to order something so big through . I just knew it would be damaged and I would have to pack it up to return it. The boxes did look a little rough, but no damage. We put it together, I say we as I helped with a few screws, my husband did most of the work, took about two hours. I am very happy with the bed. Really nice looking, holds everything we needed the storage for and it looks nice. I would recommend it. I truly think this is a great purchase for the price.

  • user2

    we are very happy with this bed

    Was worried about ordering this online having not seen it in person but, we are very happy with this bed! Directions were easy to understand and parts and hardware were clearly labeled. It took 2 of us about 3 hours to completely assemble and we are very happy with the results. The boxes were pretty beat up when they arrived, probably because they were so heavy that every warehouse worker or delivery person pushed or pulled it across the floor. But, the parts, included the padded parts were well protected with cloth and cardboard packaging.

  • user2

    Great but needs more sturdy of a bottom

    Great bed, a lot better than I thought it was going to be. The only bad thing I have to say is the storage area could use a more sturdy bottom for holding things

  • user2

    everything was good except the gas hydrolics to help lift and close ...

    everything was good except the gas hydrolics to help lift and close the bed WOULD NOT budge at all for me. im not a weak dude and they were on the right way but i pushed to the point i was afraid of breaking or bending the frame, luckly you dont nessicarly need the hydrolics but also the screws that hold the back braquets to keep the bed from sliding down when you lift up were also to big and now i cant lift the frame up all the way or else my bed slides down..other the that it is nice looking and a good bed set. but 3 stars for the 2 semi big inconvinces

  • user2

    Works great, son loves

    Put together myself after service no showed. I am a single female and did not require assistance. If you do not have assistance I suggest proping the frame on a chair while attaching as holding and attaching solo isnt possible. Works great, son loves it

  • user2

    Exactly what we needed.

    Love this bed. Storage underneath is a great place to store off-season clothes, decorations etc. Tons of room!. Pneumatic lift is easy to operate. Very nice looking as well.

  • user2

    about 4 hours to put this together but we love it. Looks and feels very high quality

    It took my daughter and I about 4 hours to put this together but we love it. Looks and feels very high quality. We have a 14 inch mattress on it so you don't see much of the headboard once the pillows are on the bed. I was worried that the lift mechanism might not work or not work well but once it was all put together it is perfect. My daughter is extremely happy with her beautiful new bed and I'm thrilled that we have that storage space but I do with it was a few inches deeper.

  • user2

    is a nightmare

    I'm sure the bed itself is probably fine but I wouldn't know since they sent it without 6 different pieces making it just a pile of parts sitting in my bedroom. They are smal but very important pieces. I can't connect the large headboard pieces without them. I tried contacting directly which they ask you to do in the instructions for replacement parts thinking ok this is frustrating but at least they'll send me the parts. 5 days go by before I get an email saying they haven't and can't send the parts without about 6 different kinds of verification that I purchased the product. I send all the information I have with pictures of the product, pictures of the warranty, and pictures of the various shipping info thinking that should be enough. It was not. I apparently also need to send proof of sale and how much was spent. The problem is this was a gift. I did not pay for it. So I don't have that info. It's just six little pieces. I seriously an about to just head to Lowe's or something to see if I can find them on my own but that is not cool. I shouldn't have to pay for parts that were already paid for. If actually sends me the parts I will update this review but for now I recommend avoiding this company and the frustration of dealing with their customer service.

  • user2

    NOT STURDY

    Love this bed but NOT sturdy!! Great design but not built well. Cross metal bar bent then split. Must be designed for 1 young person. Doesnt hold weight well.

  • user2

    Totally worth it

    This was a pain to put together towards the end. I did well maneuvering all the parts and keeping track of what goes where, but when the time came to attach the bed frame to the hydraulic pumps I died. Definitely could have used a helping hand it took me like an hour to get it to angle properly. But once that was all taken care of, this is a really great bed. No creaking, once everything is attached the bed lifts easily, and the headboard is nice and soft.

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