This shower unit was very easy to install , looks great and works really well. The pressure in my area is low but this shower gives a really strong spray and waterfall experience , I highly recommend it. The customer service was outstanding.
When I got the package I was very impressive, very well done the way to package and I was showing to everyone, but after installed by a professional 1 week later, we need to call the professional because the hot water start to don't work and make a very loud noise. after Read the 1 star review I realized that was not only our shower a lot of complains about the same issue, we are fortunate to have a good plumber and he came back and replaced some pieces. and for now is working again. Hope it stays like that.
I could had given the product 5 star however I don't like hot H and cold C labels location on control plate cover. I was able to exchange view with the manufacturers rep and I was told that the way they engineered the product they use the bottom part of the lever as the indicator for H and C. Part of my succeeding message to the manufacturer's rep is shown below...
Hello Perry,
It make sense following your explanation however, the user who does not know this will surely assume that your logo will be the indicator pointer since it is located at the upper section of the knob. If you are using the bottom part as the indicator then it is only logical that the labels H and C should be located at the bottom section of the plate, that is why I am requesting for cover plate with that configuration. Please see attached image.
Thank you,
Virgilio Velarde
Customer.
Unfortunately I was not successful on my request. I am just hoping other users who may not know this type of design (as there was none in their documentation that comes with the package) will not get a scalding surprise. The second picture above was not part of the package but was sent to me by the representative during the exchange of idea.
The materials seem like high quality and works well.
The only negative is that when any water faucet, toilet or appliance that uses water turns on, there is a water pinging noise.
If we turn it on and off slowly, no pinging but toilet flushes or washing machine will ping.
We did a bathroom remodeling so we will have to deal with it since we attached cultured marble walls.
Seemed very high quality metal product (not plastic like some) that operated smoothly. The shower head is a good large size and the pressure from the rain head was good. One option I would have liked is to have both heads spray at the same time instead of one or the other. Overall very good value.
This shower is seriously one of my favorite places in our house now because of the the shower heads. Its just super relaxing having that rain fall down on you at the end of the day. And I like how it has another head in case you need it. So far its been good! No defects experienced. If you need something to make this shower go higher though, look at my pic and youll see that we used an extension to get it higher.
Reviews
Outstanding value and style
This shower unit was very easy to install , looks great and works really well. The pressure in my area is low but this shower gives a really strong spray and waterfall experience , I highly recommend it. The customer service was outstanding.
Was installed by a professional
Great product read reviews was a little nervous but works great
Five star for the First moment but 0 start after installed
When I got the package I was very impressive, very well done the way to package and I was showing to everyone, but after installed by a professional 1 week later, we need to call the professional because the hot water start to don't work and make a very loud noise. after Read the 1 star review I realized that was not only our shower a lot of complains about the same issue, we are fortunate to have a good plumber and he came back and replaced some pieces. and for now is working again. Hope it stays like that.
I could had given 5 stars...
I could had given the product 5 star however I don't like hot H and cold C labels location on control plate cover. I was able to exchange view with the manufacturers rep and I was told that the way they engineered the product they use the bottom part of the lever as the indicator for H and C. Part of my succeeding message to the manufacturer's rep is shown below... Hello Perry, It make sense following your explanation however, the user who does not know this will surely assume that your logo will be the indicator pointer since it is located at the upper section of the knob. If you are using the bottom part as the indicator then it is only logical that the labels H and C should be located at the bottom section of the plate, that is why I am requesting for cover plate with that configuration. Please see attached image. Thank you, Virgilio Velarde Customer. Unfortunately I was not successful on my request. I am just hoping other users who may not know this type of design (as there was none in their documentation that comes with the package) will not get a scalding surprise. The second picture above was not part of the package but was sent to me by the representative during the exchange of idea.
Excellent Shower for Money
We are very Happy.
Nice appearance and comfortable
This style shower really updates your bathroom while delivering a very comfortable shower experience
Fantastic shower!!
This is an amazing shower!!
Water Ping noise
The materials seem like high quality and works well. The only negative is that when any water faucet, toilet or appliance that uses water turns on, there is a water pinging noise. If we turn it on and off slowly, no pinging but toilet flushes or washing machine will ping. We did a bathroom remodeling so we will have to deal with it since we attached cultured marble walls.
Solid product, good value.
Seemed very high quality metal product (not plastic like some) that operated smoothly. The shower head is a good large size and the pressure from the rain head was good. One option I would have liked is to have both heads spray at the same time instead of one or the other. Overall very good value.
So good for the value
This shower is seriously one of my favorite places in our house now because of the the shower heads. Its just super relaxing having that rain fall down on you at the end of the day. And I like how it has another head in case you need it. So far its been good! No defects experienced. If you need something to make this shower go higher though, look at my pic and youll see that we used an extension to get it higher.
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