Based on 998 Reviews

Average

4.5

(998 Reviews)
5 Star
701
4 Star
179
3 Star
67
2 Star
39
1 Star
12

Reviews

  • user2

    Difficult assembly

    This was very very difficult to put together. There weren’t holes predrilled so it was very hard to get the screws to go in. It is nice and sturdy, and I do appreciate that.

  • user2

    missing screws

    The screws for one set of bunk bed was missing. I need all the screws for that bunk bed. Please reply soon.

  • user2

    Sturdy but a few draw backs

    Cons: instructions were terrible, and the hardware given was not very good and some didn't even work, I had to go out and get some of my own hardware, bottom drawers are cheap and not very sturdy, also one of the boards to the steps had a crack going down it, power drill needed Pros: after the bed was set up (8 to 10 hours) it seemed pretty sturdy. The stairs are nice, drawers work well, looks like an overall nice bunk bed

  • user2

    Nice looking, but question the sturdiness of the railing system.

    Product arrived with some cosmetic damages, assuming it was done during transport. Product should have been better packaged to withstand the transport. Railing system to the stairs was constructed to go on the left of bed, but do to space constrictions, it has to be changed to the right. Substantial sturdiness was lost in doing this as the screws go directly into a soft wood instead of screw inserts, and now the screws cannot be tightened to strength. So, beware, you will need to be certain which side you want the stairs on before assembly. This may also create an issue if you need to disassemble the whole bed and reassemble into a new area, I would question the overall strength of bed. The price paid should accommodate having to disassemble and reassemble, without losing integrity.

  • user2

    Missing hardware , chipping paint

    Didn’t come with any hardware - we emailed for a replacement package. They did send it but sent normal ground mail and we had to wait without a bed ( we took the old one out ). The most disappointing was they didn’t offer to make it better , or do anything to rectify that . Not really even an apology . Wasn’t thrilled . It’s also chipping paint already .

  • user2

    A giant jigsaw puzzle

    So this thing is literally 300 pieces you have to put together. The instructions are not well written. Be prepared for several days of construction not to mention the off gas fumes will last for a month. We had to open all the windows and doors in the kids room to let it air out they couldn’t sleep in there.

  • user2

    No

    Unprofessional, uncalculated

  • user2

    Easy to put together

    The lack of head room on the lower bunk was extremely disappointing. We are having to look at thinner mattresses to make it work. Easy to put together, sturdy for the price but lower bunk is almost unusable.

  • user2

    rest of the bed was good and sturdy

    the stairs support ( the big board which supports the stairs ) came broken. it was broken in the center of the board. rest of the bed was good and sturdy. i liked the color of the bed. it took me 6 hrs to assemble it as it is really time consuming to assemble it.

  • user2

    Missing a box to complete the staircase

    So far I love the bunk beds. They are really cute and durable. The only issue is we’re missing a box to complete the staircase. That’s why there’s 3 stars. So yes, that’s correct no staircase to get to the top bunk. It’s a huge inconvenience and it hasn’t been an easy task to get the one box that never arrived. There are two boxes to complete the staircase and we only have one. We tried a live chat and that person said to wait 2 days for it to arrive. It never arrived, of course. So we contacted and they suggested we take it apart and ship it back and they would send us a new one. No way, my husband had already spent the time putting it together. So now the only way to get the box we’re missing is for to ship the entire bunk bed to us (again) and then schedule a pick up to return the boxes we no longer need. But we have to wait a week and a half to get the box we need for the stairs. I’m super upset about this. Not happy with this outcome at all.

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