The bunk bed itself is great! This review is more related to Fulfillment Center. I was only sent one box for the bunk bed. I called and asked about the box for the staircase and they said they only had one box coming to me and I would have to contact Max&Lily for the staircase. did refund me 40% back but now I’m going through a pain in the neck to get this staircase and we already set up the bunk bed. Pain in the neck. But the bunk bed is very sturdy!
The bottom went together fine in about 60-90 minutes. Unfortunately the parts broke putting together the top side rail so we are now stranded without a bed for one of our boys.
We have written info@bedzking.com for a replacement parts. This should hopefully solve the problem. The bottom bed is sturdy but it seems the parts can be a bit out of tolerance which makes construction impossible.
Hopefully with the replacement parts we will be happy, disappointed we can't complete it in one go.
The construction is good. Assembly took a little more than a day for me, but not bad.
The bad part is the odor. After assembling it, I have left it in the ventilated room for two months now, and it still smells enough that I don't want to risk using it. Not sure if the smell was Formaldehyde or something else.
Perhaps I should have bought the white one, which was painted instead of stained.
Some parts were broken , the boxes had odd numbers like 1, 2, 4 , 6 , 8 i open box 1 no instructions box 2 nothing box 4 had them in it by this time I had pieces everywhere, I am a carpenter by trade and this thing was a nightmare, looked good when I finished it after gluing and screwing the broken bits together tho
Product was damaged when we received the order. I tried to get a headboard replacement, but I was advised to pack the whole bed up and return it. We tore the boxes open, not thinking that we were going to have damaged product. So, we couldn’t return it. Now we’re stuck with a damaged bed. All in all, go to a furniture to get items like this.
Great bed, though it was a pain to put together. My kids absolutely love it. My reason for the 2 stars is due to the price. Shortly after purchasing and the item being delivered on a Tuesday the price by Friday dropped significantly. Refund of the difference or at least a partial refund should be credited to those who recently purchased.
First of all several part arrived broken. Parts did not line up. We had already assembled the trundle when we opened the next box and discovered the headboards and foot boards were damaged in shipping. We stopped and contacted who told us we would have to disassemble and ship back for a replacement. We decided to make a few of our own adjustments (wood glue and screws) and continue to assemble. We purchased a month ago and this set is already falling apart. The slats are very weak and have already broken on one bed. I definitely wouldn't recommend for older children, our 2 and 4 year old sleep on them ok. This bed requires you to assemble literally every single piece and takes alot of time to assemble. Overall I was very disappointed in this bed and wish I could return but to disassemble it and repackage it would be a headache and I'm sure very time consuming. Very disappointed with customer support at as well!
Reviews
No Staircase
The bunk bed itself is great! This review is more related to Fulfillment Center. I was only sent one box for the bunk bed. I called and asked about the box for the staircase and they said they only had one box coming to me and I would have to contact Max&Lily for the staircase. did refund me 40% back but now I’m going through a pain in the neck to get this staircase and we already set up the bunk bed. Pain in the neck. But the bunk bed is very sturdy!
Railing broke during assembly, don't give away other bed first
The bottom went together fine in about 60-90 minutes. Unfortunately the parts broke putting together the top side rail so we are now stranded without a bed for one of our boys. We have written info@bedzking.com for a replacement parts. This should hopefully solve the problem. The bottom bed is sturdy but it seems the parts can be a bit out of tolerance which makes construction impossible. Hopefully with the replacement parts we will be happy, disappointed we can't complete it in one go.
Well constructed, but odor sucks.
The construction is good. Assembly took a little more than a day for me, but not bad. The bad part is the odor. After assembling it, I have left it in the ventilated room for two months now, and it still smells enough that I don't want to risk using it. Not sure if the smell was Formaldehyde or something else. Perhaps I should have bought the white one, which was painted instead of stained.
Cracked boards
Some of the boards where cracked
Nice but wood was cracked
Some of the wood was cracked
You need a lot of room to put this together
Some parts were broken , the boxes had odd numbers like 1, 2, 4 , 6 , 8 i open box 1 no instructions box 2 nothing box 4 had them in it by this time I had pieces everywhere, I am a carpenter by trade and this thing was a nightmare, looked good when I finished it after gluing and screwing the broken bits together tho
Assembly takes longer than advertised, two people eight hours each.
There is a smell, apparently from the wood, that is still there after months of “airing out” plus cleaning and polishing. Wished it would go away.
Damaged Product!
Product was damaged when we received the order. I tried to get a headboard replacement, but I was advised to pack the whole bed up and return it. We tore the boxes open, not thinking that we were going to have damaged product. So, we couldn’t return it. Now we’re stuck with a damaged bed. All in all, go to a furniture to get items like this.
Great bed. Watch out for pricing.
Great bed, though it was a pain to put together. My kids absolutely love it. My reason for the 2 stars is due to the price. Shortly after purchasing and the item being delivered on a Tuesday the price by Friday dropped significantly. Refund of the difference or at least a partial refund should be credited to those who recently purchased.
Very cheaply made
First of all several part arrived broken. Parts did not line up. We had already assembled the trundle when we opened the next box and discovered the headboards and foot boards were damaged in shipping. We stopped and contacted who told us we would have to disassemble and ship back for a replacement. We decided to make a few of our own adjustments (wood glue and screws) and continue to assemble. We purchased a month ago and this set is already falling apart. The slats are very weak and have already broken on one bed. I definitely wouldn't recommend for older children, our 2 and 4 year old sleep on them ok. This bed requires you to assemble literally every single piece and takes alot of time to assemble. Overall I was very disappointed in this bed and wish I could return but to disassemble it and repackage it would be a headache and I'm sure very time consuming. Very disappointed with customer support at as well!
Add a review